What are the responsibilities and job description for the Program Administrative Assistant – Early Education Center position at YMCA of Greater Nashua?
Full-Time, Non-Exempt | YMCA of Greater Nashua
Pay: $18.00 per hour
Discover a career with purpose—where work transforms lives.
At the YMCA of Greater Nashua, we believe in helping people reach their full potential. As a program administration assistant in our early education center, you’ll help create a joyful, nurturing environment where families feel welcomed, children thrive, and meaningful connections are made.
Why work with us?
We invest in our people so they can invest in others. Full-time team members enjoy:
A champion of welcome and support! Reporting to the Early Education Director, you are the first point of contact for families and children. You ensure a smooth, positive experience by managing program administration, maintaining accurate records, supporting billing and enrollment, and contributing to a warm, organized front-of-house environment.
Key Responsibilities
We Are
Welcoming – we create spaces where all people can be, belong, and become.
Genuine – we value individuals for who they are.
Nurturing – we support each other’s journey toward full potential.
Hopeful – we believe in your capacity to grow and inspire.
Determined – we will never stop working to strengthen our community, starting with you.
Pay: $18.00 per hour
Discover a career with purpose—where work transforms lives.
At the YMCA of Greater Nashua, we believe in helping people reach their full potential. As a program administration assistant in our early education center, you’ll help create a joyful, nurturing environment where families feel welcomed, children thrive, and meaningful connections are made.
Why work with us?
We invest in our people so they can invest in others. Full-time team members enjoy:
- Comprehensive medical and dental coverage
- Generous paid time off
- Free family YMCA membership and program discounts
- 12% retirement contributions after two years of eligible service
- Ongoing professional development and training
- Plus, living in New Hampshire means no state income or sales tax, a strong economy, and an exceptional quality of life.
A champion of welcome and support! Reporting to the Early Education Director, you are the first point of contact for families and children. You ensure a smooth, positive experience by managing program administration, maintaining accurate records, supporting billing and enrollment, and contributing to a warm, organized front-of-house environment.
Key Responsibilities
- Greet families with warmth and positivity—be the welcoming face of our center.
- Answer phone and email inquiries with clarity, patience, and care.
- Provide accurate information about programs and support families through enrollment.
- Ensure data accuracy in Daxko (YMCA management system); manage registrations, billing, and communications.
- Prepare weekly enrollment reports and send timely updates to families.
- Schedule and follow up on facility tours with prospective families.
- Collect payments per policy and support the director with calendar and meeting coordination.
- Redirect concerns appropriately to ensure consistent, high-quality service.
- Maintain organized filing systems and a clean, welcoming lobby.
- Communicate weekly with enrolled families; bilingual skills are a plus.
- Support all operational needs of the early education center.
- Proficiency in Microsoft Word and Excel database experience is a plus.
- Strong organizational skills and attention to detail.
- Clear, verbal, and written communication.
- A self-starter mindset who is dependable, team-oriented, and solutions-focused.
- Ability to work collaboratively with people of all backgrounds and identities.
- Commitment to confidentiality and respect for others.
- Bilingual preferred.
- Primarily seated at the welcome kiosk, with some movement throughout the building.
- Occasional lifting of up to 30 pounds.
- Ability to maintain clean, organized record storage spaces.
- Visual acuity for screen and print-based tasks.
- Relationship-building: Builds authentic connections with members and staff.
- Inclusion: Welcomes all and champions equity.
- Innovation: Find new ways to deliver great experiences.
- Results-oriented: Follows through on commitments with excellence.
- Self-development: Seeks growth and learning opportunities.
We Are
Welcoming – we create spaces where all people can be, belong, and become.
Genuine – we value individuals for who they are.
Nurturing – we support each other’s journey toward full potential.
Hopeful – we believe in your capacity to grow and inspire.
Determined – we will never stop working to strengthen our community, starting with you.
Salary : $18