What are the responsibilities and job description for the Front Desk Staff position at Yianni's house of pizza?
Key Responsibilities:
- Greet customers warmly as they enter the restaurant
- Take customer orders accurately (in-person, phone, and/or online systems)
- Answer phone calls and respond to customer inquiries
- Operate the POS (Point of Sale) system and handle cash/credit transactions
- Manage takeout and delivery orders, including coordinating with kitchen staff and drivers
- Maintain a clean and organized front counter and dining area
- Provide menu guidance, including specials and promotions
- Resolve basic customer complaints or escalate issues to management
- Restock items such as napkins, utensils, and beverages as needed
Job Type: Full-time
Pay: $15.50 - $18.00 per hour
Expected hours: 3 – 40 per week
Work Location: In person
Salary : $16 - $18