What are the responsibilities and job description for the Front Desk Staff position at Comfort Inn?
Job Overview
We are seeking a dynamic and friendly Front Desk Staff member to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and lively workplace atmosphere.
Duties
- Greet guests with a warm, professional demeanor, ensuring they feel welcomed and valued
- Operate multi-line phone systems efficiently, directing calls promptly and courteously using proper phone etiquette
- Operate property management system to take reservations over phone
- Check in/out guests at arrival and departure
- Perform clerical duties such as proofreading documents, organizing files, and maintaining office supplies inventory
- Support administrative tasks including typing correspondence, managing incoming/outgoing mail
- Provide customer support by addressing inquiries promptly and professionally, ensuring excellent service at all times
Qualifications
- Proven experience in front desk or office management roles with strong organizational skills
- Excellent computer literacy with proficiency in reservation systems
- Bilingual abilities are highly desirable to effectively communicate with diverse clients and visitors
- Demonstrated experience with multi-line phone systems and phone etiquette in a professional setting
- Strong clerical skills including proofreading, filing, and document management
- Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment
- Exceptional time management skills with the ability to prioritize tasks effectively
Join us as a Front Desk Staff member and become an integral part of a vibrant team dedicated to delivering outstanding service. Your enthusiasm, organizational prowess, and commitment to excellence will help foster a welcoming atmosphere that leaves a lasting positive impression on everyone who walks through our doors.
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $16 - $20