What are the responsibilities and job description for the Production Manager position at Yard Nique Inc?
Yardnique Family of Companies Summary
Here’s what you need to know about working here: At Yardnique, we’re a family. We are passionate about our teams and creating opportunities for our employees is a priority. We credit our culture to the success we’ve shared over the past 26 years, and today, we are ranked 25th nationally for the quality of our services. If you’re looking for an engaging and rewarding environment with plenty of room for growth, join our family of landscape lovers.
Job Summary
The Maintenance Production Manager (PM) is an operations focused, hands-on position. The PM manages his or her assigned maintenance portfolio in accordance with Yard-Nique customer service ideals, quality standards and contract protocol. The PM works as a team with the Account Manager to ensure all contracted services are performed and is responsible for the overall quality of the work being produced. As well as performing certain planning, administrative and regulatory functions, the PM is essential in promoting teamwork within the company.
Responsibilities
- Manage maintenance contracts and execute maintenance production schedules to meet or exceed contract specific expectations.
- Supervise and train maintenance Crew Leaders and crews on all aspects of landscape maintenance services.
- Proactively conduct property evaluations with and client meetings to assess needs and client satisfaction; troubleshoot problems when necessary. Attend board meetings when requested.
- Manage monthly budget, reporting and account billing according to established procedures; coordinate with internal partners to ensure resolution of issues.
- Maintain inventory of materials and equipment for assigned crews; report immediate needs to Branch Manager and provide accurate monthly reports, as required.
- Adhere to Maintenance Division facilities opening and closing procedures.
- Provide leadership to landscape maintenance crews comprised of 3-5 employees. Effectively utilize labor and other resources to adequately meet coverage plan requirements.
- Oversee and direct work of Crew Leaders to ensure work is completed in an efficient manner, in accordance with established schedules.
- Ensure all employee time worked is recorded accurately prior to approval daily.
- Always establish and maintain safety and security at jobsites for all employees and customers. Partner with HR and senior management to report violations, hazards, and needed safety resources.
- Administer all performance management tasks and activities, to include annual review process, providing on-going feedback and coaching, on-the-job training, administering discipline as needed, etc.
- Work collaboratively with peers and Yard-Nique senior leadership team on various projects and initiatives.
- Daily travel between properties is expected. Out-of-town travel is expected to be no more than 5% in this position, and in general it is for purposes of required training or meetings.