What are the responsibilities and job description for the Senior System and Network Engineer for an MSP position at Xvand Technology?
Full-Time | On-Site/Hybrid | MSP Environment
We’re looking for an experienced Senior Systems Engineer who thrives in a high-pace MSP environment, enjoys solving complex technical challenges, and values being part of a healthy, supportive team.
As a Senior Systems Engineer at Xvand, you’ll design, maintain, and support modern infrastructure for SMB clients across industries such as finance, metal/manufacturing, and professional services. You’ll collaborate with our helpdesk, security, and development teams in an environment where accountability, teamwork, and excellent customer service are essential.
Key responsibilities include:
- Managing and optimizing RDS (Remote Desktop Services) multi-tenant environments
- Administering Azure (VMs, Azure AD/Entra ID, networking)
- Supporting Office 365 / Microsoft 365 environments
- Creating and maintaining PowerShell scripts and automation workflows
- Managing and troubleshooting FSLogix
- Working with networking technologies including firewalls, switches, VPNs, VLANs, and SD-WAN
- Handling escalations, migrations, system improvements, and project work
- Communicating directly with clients while managing multiple priorities
We’re seeking someone who is technically strong, dependable, and capable of taking ownership of complex issues.
Required skills:
- Strong experience with RDS, Azure, Office 365, and FSLogix
- Advanced PowerShell scripting
- Solid networking knowledge (routing, switching, firewalls, VPNs)
- Previous MSP or fast-paced service provider experience
- Excellent troubleshooting ability and strong communication skills
These aren’t just words — they guide how we show up every day.
⭐ Great Customer Service
Take ownership, communicate clearly, and deliver solutions that build trust.
⭐ Honest & Fair
Be transparent, admit mistakes quickly, and always recommend what’s right.
⭐ Be Willing to Do What the Company Needs
Flexibility matters — especially in a service environment where priorities shift.
⭐ Be Easy to Work With
Positive attitude, low-drama, collaborative, self-motivated.
⭐ Desire to Learn & Grow
Tech evolves quickly; we value people who invest in their own continuous learning.
Team Health Matters HereWe believe that you can’t deliver excellent service if you’re overwhelmed or unsupported.
At Xvand, we prioritize:
- Balanced workload and ticket flow
- Fixing root causes instead of constant firefighting
- Clear roles and processes guided by EOS
- A supportive engineering team and leadership that listens
- Opportunities to work with security and development teams
- Certification support and time for professional growth
Healthy engineers → Happy clients → Strong outcomes.
Benefits- Competitive salary
- Health, dental & vision
- PTO paid holidays
- Retirement plan
- Paid training & certification support
- Opportunities to work on automation, security, and system improvement initiatives
If you're a Senior Systems Engineer who wants to work in a place where your expertise is valued and your team has your back, we’d love to talk.
- 👉 Apply here or send us a message on LinkedIn.