Epic Healthy Planet/Compass Rose Applications Analyst-Information Technology

Who We Are

We are new but mighty. Xtensys, a recently established managed service provider, delivers cutting-edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We are seeking an experienced Epic Healthy Planet/Compass Rose Applications Analyst-Information Technology to join our team of 500 and support our exciting journey. We value people and are building a culture to match.

Job Summary

Functions under the direction of the Application Manager, the Epic Healthy Planet/Compass Rose Applications Analyst-Information Technology provides intermediate system-level support of multi-user clinical and financial applications, operating systems, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and support of these systems. Requires intermediate knowledge of systems analysis. Comprehensive knowledge of project management concepts and methodology. Able to lead and participate in project planning sessions. Ability to establish project goals, milestones, and procedures. Able to manage projects with varying levels of complexity. The Epic Healthy Planet/Compass Rose Applications Analyst-Information Technology works with project leaders on several aspects of project planning to meet project deadlines.

Promotes excellent customer service and strong communication skills to ensure the success of all software applications. Works with outside departments to promote, educate and train on current applications. Works with other members of the Xtensys staff, clinical and operational departments and other Xtensys team members to accomplish the goals established for the project.

Key Responsibilities

• Initiative: Takes care of responsibilities and work efforts without being asked to do so. Demonstrates ownership of assigned team, tasks, and facilitates follow-through, including their team. Seeks out opportunities to take on additional responsibilities.
• Decision Making /Judgment: Recognizes problems and how they relate to other areas of the system. Systematically gathers information, seeks input from others. Is able to articulate the underlying issues of the problem, sort through complex issues, and evaluate potential solutions.
• Results Focus: Sets challenging personal and team goals with achievable dates. Leads the team to set and meet team goals.
• Adaptability/Flexibility: Quickly adapts to change in the performance of duties. Remains calm and composed under stressful situations.
• Creativity / Innovation: Brings new thoughts and ideas to the conversation and is able to execute, challenges the status quo, leads brainstorming sessions with other team members.
• Project Management: In-depth knowledge of project management concepts and methodology. Able to lead and participate in project planning sessions.
• Mission & Vision: Supports, communicates, and incorporates Xtensys Vision and Mission through daily actions and decisions, generates enthusiasm, incorporates vision when planning.
• Self-Development: Takes responsibility for his / her personal growth and development and continually works to foster skillset development of self and team.
  
  

Qualifications And Experience

• Minimum 3 years’ experience in technology and/or healthcare or related industry.
• Excellent verbal and written communication skills.
• Ability to work well in a team environment by accepting and offering constructive feedback and supporting team goals.
• Ability to multi-task and complete assigned tasks independently with minimal guidance with close attention to detail, and ability to offer some guidance to other team members.
• Ability to analyze and troubleshoot problems, and offer solutions.
• Comprehensive understanding of application support.
• Ability to serve as a primary resource for at least (1) application module.
• Ability to gather, translate, and communicate business or clinical requirements into technical solutions for application implementation.
  
  

Education/Certifications

• Bachelors Information Technology or Bachelors Other, preferred
• Epic Healthy Planet and Compass Rose certifications required
  
  

Travel Requirements

• 25%
  
  

Physical Requirements

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and pulling objects. Sitting most of the time, with walking and standing required only occasionally.

Why Join Us

• You can help shape the future of healthcare managed services delivery.
• You can work alongside dynamic leaders and a passionate, mission-driven team.
• You can take ownership of building scalable project management practices from the ground up.
• You’re able to enjoy a flexible, high-impact role with major opportunities for growth.
• You’ll receive a competitive salary, bonus plan, benefits, and career development pathways.