What are the responsibilities and job description for the Epic Senior Analyst Patient Access Lead position at Xtensys?
Who We Are
Xtensys, a recently established managed service provider, delivers cutting-edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We are seeking an experienced Epic Senior Analyst Patient Access Lead to join our team of 500 and support our exciting journey. We value people and we’re building a culture to match. If you are a collaborative, innovative, and strategic leader, we’d love to talk.
Job Summary
Epic Senior Analyst Patient Access Lead – This lead position functions under the direction of the Application Manager and serves as a mentor to the team while providing advanced system-level support of multiple Epic applications. This role provides expert technical knowledge, project management leadership, and workflow optimization skills. While this position does not directly manage staff, it provides mentorship to team members, assists managers with project planning, and drives cross-functional initiatives.
Key Responsibilities
Technical & Application Expertise
Xtensys, a recently established managed service provider, delivers cutting-edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We are seeking an experienced Epic Senior Analyst Patient Access Lead to join our team of 500 and support our exciting journey. We value people and we’re building a culture to match. If you are a collaborative, innovative, and strategic leader, we’d love to talk.
Job Summary
Epic Senior Analyst Patient Access Lead – This lead position functions under the direction of the Application Manager and serves as a mentor to the team while providing advanced system-level support of multiple Epic applications. This role provides expert technical knowledge, project management leadership, and workflow optimization skills. While this position does not directly manage staff, it provides mentorship to team members, assists managers with project planning, and drives cross-functional initiatives.
Key Responsibilities
Technical & Application Expertise
- Serves as a resource for at least 2 or more Epic applications
- Provides advanced knowledge of the Xtensys Epic version, including configuration, data manipulation, and complex reporting.
- Maintains proficiency with NVT (New Version Training) and application certification
- Communicates project status, timelines, and risks to Managers and Directors.
- Assists the manager with project planning and coordination.
- Leads optimization projects and community connect initiatives.
- Innovates by optimizing workflows and identifying efficiency opportunities.
- Serves as a mentor and technical resource for the entire team.
- Works with Stakeholders determining needs and requirements, configuring the system to meet those needs- not limited to configuration, testing, training, validation.
- Strong interpersonal skills, demonstrating the ability to build relationships and foster collaboration across teams.
- A proactive approach to problem-solving, with a strong sense of accountability and ownership over projects.
- Passion for improving healthcare delivery through technology and innovation.
- Ability to thrive in a fast-paced and dynamic environment.
- 5 years of Epic systems analyst experience; cross-functional project experience required.
- Proven deep technical understanding of Epic functionality to support operational and clinical needs.
- Demonstrated advanced project management skills
- Strong ability to promote accountability and continuous improvement across the team.
- Exceptional communication skills, with the ability to effectively convey technical information to non-technical stakeholders.
- One of the following Epic Certifications is required: (Prelude, Cadence, Grand Central, My Chart)
- PMP certification preferred
- Bachelor’s degree preferred
- Up to 20% (this includes ‘go-live’ implementations)
- Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and pulling objects. Sitting most of the time, with walking and standing required only occasionally.
- You can work alongside dynamic leaders and a passionate, mission-driven team.
- You’re able to enjoy a flexible, high-impact role with major opportunities for growth.
- You’ll receive a competitive salary, benefits, and career development pathways.