What are the responsibilities and job description for the Account Manager position at XNRGY Climate Systems?
Company Overview
XNRGY Climate Solutions is a North American leader in the design and manufacturing of custom air handling and liquid cooling systems serving hyperscale data centers, healthcare, life sciences, semiconductor, and other mission-critical markets. With operations in Canada and the United States, XNRGY is scaling rapidly to support accelerating customer demand.
Position Overview
The Sales Project Manager / Account Manager owns the customer relationship from initial commercial engagement through delivery readiness of the equipment.
This role ensures that customer commitments are clearly defined, formally approved, and executable by XNRGY’s internal teams. The Sales PM acts as the customer’s primary interface while coordinating closely with Product and Service Project Managers who own execution activities.
What You Own End-to-End
Are you ready to join our driven team? Join a company that values Courage, Community, Climate, Customer, and Coherence. Be part of carving our footprint and joining a winning team!
XNRGY Climate Solutions is a North American leader in the design and manufacturing of custom air handling and liquid cooling systems serving hyperscale data centers, healthcare, life sciences, semiconductor, and other mission-critical markets. With operations in Canada and the United States, XNRGY is scaling rapidly to support accelerating customer demand.
Position Overview
The Sales Project Manager / Account Manager owns the customer relationship from initial commercial engagement through delivery readiness of the equipment.
This role ensures that customer commitments are clearly defined, formally approved, and executable by XNRGY’s internal teams. The Sales PM acts as the customer’s primary interface while coordinating closely with Product and Service Project Managers who own execution activities.
What You Own End-to-End
- The complete customer relationship from quotation through shipment readiness
- Customer communication, alignment, and expectation management during:
- Quotation and contract finalization
- Engineering and manufacturing execution
- Delivery preparation
- Accuracy and clarity of:
- Commercial scope
- Contractual assumptions
- Deviations and customer approvals
- Lead preparation of bids, proposals, and customer submittals with internal stakeholders
- Organize and lead the formal project kickoff, ensuring alignment on scope, schedule, risks, and constraints
- Serve as the customer’s primary point of contact for questions, clarifications, and approvals
- Lead customer discussions related to:
- Scope clarification
- Schedule alignment
- Commercial or contractual changes
- Ensure all customer approvals are formally obtained and documented
- Maintain customer confidence while protecting execution teams from misaligned or premature commitments
- Product Project Managers who own design, manufacturing, and delivery readiness
- Service Project Managers who own on-site execution after shipment
- Engineering, Manufacturing, Supply Chain, Logistics, and Quality teams through structured project management
- Product design or manufacturing execution
- Direct management of engineering, factory, or field resources
- On-site installation, start-up, or commissioning activities
- Establish disciplined customer communication and approval workflows
- Eliminate ambiguous commitments and internal rework
- Consistently lead high-quality project kickoffs
- Maintain strong customer relationships during XNRGY’s growth phase
- Competitive salary with a bonus incentive plan
- Medical, dental, and vision insurance
- 401(k)
- Employee assistance program
- Paid time off
- A dynamic team, open to change and innovation
- Modern state-of-the-art facility with Industry 4.0 technology in Mesa, Arizona
- Be part of a green industry transformation supporting the AI revolution
- Fast-growing, dynamic environment where entrepreneurial spirit is recognized
- Inclusive and diversity-friendly workplace
- Career advancement opportunities – XNRGY promotes internal growth
- Electric charging stations available on-site
Are you ready to join our driven team? Join a company that values Courage, Community, Climate, Customer, and Coherence. Be part of carving our footprint and joining a winning team!