What are the responsibilities and job description for the Supervisor, Accounts Receivable position at XiFin, Inc.?
Are you interested in harnessing technology and AI to transform healthcare?
At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what matters most: patient care.
We’re on a mission to simplify the business side of healthcare—and we know that mission takes people from all backgrounds and experiences. Whether you’re early in your career or bringing years of expertise, we welcome your perspective, your curiosity, and your passion. We value individuals who ask questions, challenge the status quo, and want to grow while making a real difference.
About The Role
As a Supervisor, AR at XiFin you will be part of a high-performing team of AR professionals reportingdirectly to the Director, RCM. In this role, you’ll be responsible for leading a team of onshore and offshore Reimbursement/AR Specialists within our Outsource Billing Department. You will collaborate with Account Managers to maximize customer reimbursement, build, and maintain relationships with key payors. Additionally, you will monitor the workflow and prioritize the workload to maximize collections and maintain performance metrics. This will include, but not limited to, updating edits within the billing system, working with customers/Account Managers as appropriate, and providing ongoing support and development of your team.
This position will be located at our offices in Charleston, SC.
How you will make an impact:
In this role, you’ll:
We’re looking for someone with a growth mindset and a passion for learning. You might be a great fit if you:
You don’t need to check every box. We will consider a combination of education and experience, including:
We’re more than just a healthcare technology company—we’re a team that cares about people.
Here’s a glimpse at what we offer:
At XiFin, we believe in pay transparency and fairness. The expected annualized salary range for this role is $60,000 to $70,000 based on your experience, skills, and geographic location.
Depending on your qualifications, you may be considered for either a Supervisor or Manager title. Final compensation will be determined during the selection process and may vary accordingly.
Accessibility & Accommodations
We’re committed to providing an inclusive and accessible experience for all applicants. If you need a reasonable accommodation during the application process, please contact us at 858-436-2901.
Equal Opportunity Employer
XiFin is proud to be an equal opportunity employer. We value diverse voices and do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law.
Ready to apply?
We’d love to hear from you—even if you’re not sure you meet every qualification. If you're excited about the role and believe you can contribute to our team, please apply. Let's build something meaningful together.
At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what matters most: patient care.
We’re on a mission to simplify the business side of healthcare—and we know that mission takes people from all backgrounds and experiences. Whether you’re early in your career or bringing years of expertise, we welcome your perspective, your curiosity, and your passion. We value individuals who ask questions, challenge the status quo, and want to grow while making a real difference.
About The Role
As a Supervisor, AR at XiFin you will be part of a high-performing team of AR professionals reportingdirectly to the Director, RCM. In this role, you’ll be responsible for leading a team of onshore and offshore Reimbursement/AR Specialists within our Outsource Billing Department. You will collaborate with Account Managers to maximize customer reimbursement, build, and maintain relationships with key payors. Additionally, you will monitor the workflow and prioritize the workload to maximize collections and maintain performance metrics. This will include, but not limited to, updating edits within the billing system, working with customers/Account Managers as appropriate, and providing ongoing support and development of your team.
This position will be located at our offices in Charleston, SC.
How you will make an impact:
In this role, you’ll:
- Direct supervision of up to 5 onshore employees and oversight of up to 25 FTE offshore team members
- Review operational productivity, effectiveness & quality for both on-shore and off-shore resources
- Analyze and report significant trend anomalies and issues to Account Managers
- Ensures the department meets billing compliance and customer reporting requirements
- Supports initiatives towards clean claims submissions, denial management and resolution of provider or systemic issues
- Ensure all documentation and Statements of Procedures (SOP’s) are maintained and updated
- Performance management of KPI’s and annual reviews
- Interviewing, hiring, and training new hires
We’re looking for someone with a growth mindset and a passion for learning. You might be a great fit if you:
- Are detail-oriented, organized, and proactive
- Communicate clearly and confidently, both in writing and in conversation
- Are eager to learn, ask great questions, and work with others to solve problems
- Possess the ability to translate technical concepts to a non-technical audience
You don’t need to check every box. We will consider a combination of education and experience, including:
- BA/BS in Business, Finance, Healthcare, preferred, or applicable working experience
- Prior leadership or supervisory of direct employees highly desired
- Extensive knowledge of Accounts Receivable and understanding of properly working denials a must
- 3-5 year’s "hands-on" experience and in-depth knowledge with medical billing software, preferably in a cloud environment
- Well organized and possess a strong attention to detail, flexible, and able to adapt easily to changes in high volume environments
- Knowledge of insurance plans, medical terminology, and healthcare revenue cycle software
- Technical skillsets, great follow up, and well versed in both written and verbal communications
We’re more than just a healthcare technology company—we’re a team that cares about people.
Here’s a glimpse at what we offer:
- Comprehensive health benefits including medical, dental, vision, and telehealth
- 401(k) with company match and personalized financial coaching to support your financial future
- Health Savings Account (HSA) with company contributions
- Wellness incentives that reward your preventative healthcare activities
- Tuition assistance to support your education and growth
- Flexible time off and company-paid holidays
- Social and fun events to build community at our locations!
At XiFin, we believe in pay transparency and fairness. The expected annualized salary range for this role is $60,000 to $70,000 based on your experience, skills, and geographic location.
Depending on your qualifications, you may be considered for either a Supervisor or Manager title. Final compensation will be determined during the selection process and may vary accordingly.
Accessibility & Accommodations
We’re committed to providing an inclusive and accessible experience for all applicants. If you need a reasonable accommodation during the application process, please contact us at 858-436-2901.
Equal Opportunity Employer
XiFin is proud to be an equal opportunity employer. We value diverse voices and do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law.
Ready to apply?
We’d love to hear from you—even if you’re not sure you meet every qualification. If you're excited about the role and believe you can contribute to our team, please apply. Let's build something meaningful together.
Salary : $62,000 - $80,000
