Director, Coding Operations & Payor Strategy

Are you interested in harnessing technology and AI to transform healthcare?

At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what matters most: patient care.

We’re on a mission to simplify the business side of healthcare—and we know that mission takes people from all backgrounds and experiences. Whether you’re early in your career or bringing years of expertise, we welcome your perspective, your curiosity, and your passion. We value individuals who ask questions, challenge the status quo, and want to grow while making a real difference.

About The Role

As a Director of Coding Operations & Payor Strategy at XiFinyou will be a strategic and detail-oriented leader. This role is responsible for leading initiatives that ensure accurate and optimal application of payor reimbursement policies across our services. This includes overseeing a team of certified coders, managing payor policy tracking, supporting system configuration needs, and working directly with internal teams and customers to ensure compliance and maximize reimbursement. This position will be working onsite at our office in Charleston, SC.

How you will make an impact:

In this role, you’ll:

• Monitor, analyze, and interpret changes in payor policies and reimbursement guidelines, particularly across pathology, laboratory, radiology, pharmacy, and medical device services
• Collaborate with internal stakeholders to assess the operational and financial impact of payor policy changes and identify opportunities to optimize revenue
• Ensure timely communication of payor changes to customers and internal teams, positioning the organization as a leader in industry knowledge
• Manage a team responsible for assigning CPT and ICD codes to patient records, ensuring accuracy, compliance, and adherence to payor policies
• Partner with product and configuration teams to ensure systems accurately reflect evolving payor requirements and edits
• Respond to customer inquiries regarding system functionality related to claims processing and reimbursement policy application
• Lead efforts with outsourced billing teams to analyze denial trends and develop mitigation strategies to enhance revenue cycle efficiency
• Support continuous education and development of coding staff to ensure certification compliance and industry best practices
  
  
  

What You Will Bring to the Team:

• A proactive, strategic mindset with the ability to see both the big picture and operational details
• Strong relationship-building skills and the ability to influence at all levels of the organization
• The ability to thrive in high-demand, fast-changing environments, balancing multiple priorities effectively
• A customer-focused approach, ensuring solutions meet both compliance and business needs
  
  
  

Skills And Experience You Have

You don’t need to check every box. We will consider a combination of education and experience, including:

• Bachelor’s degree in Healthcare Administration, Business, or a related field (Master’s preferred)
• Certified Professional Coder (CPC) required
• 10 years in healthcare regulatory affairs, payor relations, reimbursement strategy, or a related area
• At least 5 years of leadership experience managing coding or reimbursement teams
• Strong understanding of coding principles, including CPT and ICD coding, across a range of healthcare services
• Deep knowledge of healthcare regulations, reimbursement processes, and payor policy trends
• Proven ability to turn regulatory insights into practical, strategic business actions
• Excellent written and verbal communication skills, with a strong customer-facing presence
• Advanced Excel work experience
• Strong organizational and cross-functional collaboration skills, with the ability to balance multiple priorities in dynamic environments
• Must be willing to travel domestically 25%
  
  
  

Why XiFin?

We’re more than just a healthcare technology company—we’re a team that cares about people.

Here’s a glimpse at what we offer:

• Comprehensive health benefits including medical, dental, vision, and telehealth
• 401(k) with company match and personalized financial coaching to support your financial future
• Health Savings Account (HSA) with company contributions
• Wellness incentives that reward your preventative healthcare activities
• Tuition assistance to support your education and growth
• Flexible time off and company-paid holidays
• Social and fun events to build community at our locations!
  
  
  

Pay Transparency

At XiFin, we believe in pay transparency and fairness. The expected annual salary range for this role is $134,300 to $174,600, based on your experience, skills, and geographic location.

Depending on your qualifications, you may be considered for either a Director or Senior Director title. Final compensation will be determined during the selection process and may vary accordingly.

Accessibility & Accommodations

We’re committed to providing an inclusive and accessible experience for all applicants. If you need a reasonable accommodation during the application process, please contact us at 858-436-2901.

Equal Opportunity Employer

XiFin is proud to be an equal opportunity employer. We value diverse voices and do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law.

Ready to apply?

We’d love to hear from you—even if you’re not sure you meet every qualification. If you're excited about the role and believe you can contribute to our team, please apply. Let's build something meaningful together.