Conference Services Representative

Customer Service Rep II Conference Technician

About the Role: .

Responsibilities include, but are not limited to:

• Conference Service and Audio-Visual Support as it relates to conference setups and A/V connectivity

• Perform duties and special requests as assigned by team leader and manager

• Review and process confidential and extremely time-sensitive applications

• Maintain high degree of quality control and validation of the completed work

• Ensure operating and quality standards are met based on service objectives

• Maintain accuracy of required reports and logs

• Ensure the highest level of customer care

• Ensure adherence to business guidelines, safety and security procedures

• Support financial results by minimizing site waste and rework

Required Qualifications:

• Conference Services and Audio-Visual Support

• Ability to effectively work individually or a team environment.

• Ability to handle multiple projects simultaneously

• Ability to adapt to changing fast-growing production environment

• Ability to communicate both verbally and written with customers and company personnel

• Strong organizational and administrative skills

• Ability to meet employer's attendance policy

• Work experience in email and Microsoft Windows environments is required

• May be required to lift items weighing up to 50 pounds maximum allowed by current State Law with or without accommodations or the

• Must be able to sit, stand, and/or walk for long periods of time with or without accommodations

• High School Diploma or equivalent (GED) required

Preferred Qualification:

Strong A/V and conferencing experience

"The pay range for this position is $20- $22/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”