What are the responsibilities and job description for the Customer Relations Associate position at WPF Business Services?
WPF Business Services is one of the nation's fastest-growing companies in the Marketing and Sales industry. As a leading business consulting and sales firm in Towson, our approach is holistic. We marry an in-depth understanding of our clients' businesses with cutting-edge strategies to elevate the brand's presence. Our Sales Support Associates forge close partnerships, and we dive deep into the essence of our Clients' brands, ensuring our solutions perfectly align with their vision.
As a part of our Customer Relations Associate team, you will gain valuable experience and knowledge, playing a crucial role in boosting sales while representing the Verizon brand in the best light. Our Customer Relations Associate position requires individuals dedicated to continuous learning. If you are highly motivated, positive, and interested in developing your sales, marketing, and brand management skills, our Customer Relations Associate role is for you!
Key Responsibilities of the Customer Relations Associate:
- Drive sales by understanding customer needs and presenting Verizon products and services effectively to customers in person.
- Build and maintain relationships with customers, ensuring their satisfaction and loyalty.
- Demonstrate product knowledge to answer customer questions and close sales.
- Meet and exceed sales goals, contributing to the overall success of the Customer Relations Associate team.
- Actively engage with the community and enhance customer experiences.
- Collaborate with team members to create a cohesive and high-performance sales environment.
- Provide feedback on customer preferences to help improve the overall sales strategy.
What We’re Looking For in a Customer Relations Associate:
- High School Diploma or equivalent.
- 0–1 years of experience in customer service, sales, retail, brand management, or other roles involving direct interaction with people is a plus, but we will train the right candidates
- Strong problem-solving abilities, a competitive spirit, and a results-driven mindset
- Excellent communication skills and the ability to connect with customers
- A keen focus on accuracy and a commitment to delivering exceptional customer and client satisfaction
- Team players who thrive in a collaborative environment.
Job Type: Full-time
Pay: $800.00 - $1,400.00 per week
Work Location: In person
Salary : $800 - $1,400