What are the responsibilities and job description for the Property Management & Customer Relations Associate position at Opportunities with The Dixon Group?
Property Management & Customer Relations Associate
Location: 165 Log Canoe Circle, Stevensville, MD 21666
Work Hours: 8:00 AM – 5:00 PM, Monday through Friday
Pay Range: $50-$65k per year
Make the Right Connection—Build Your Career with Dixon!
KRM Development Corporation, a proud affiliate of The Dixon Group, is seeking a Property Management & Customer Relations Associate to join our dynamic team in Stevensville, MD! In this role, you’ll build strong, lasting relationships with tenants and clients by delivering exceptional service and support. You will play a key role in maintaining tenant satisfaction, identifying opportunities for improvement, and helping to expand our customer base. We’re looking for someone who is personable, organized, and motivated to go above and beyond to meet customer needs!
Who We Are: KRM Development Corporation is a full‑service commercial real estate developer based in Chestertown, Maryland, offering development, leasing, and maintenance of commercial properties across several U.S. states. The company keeps an inventory of ready‑to‑occupy space and emphasizes strong customer service. Founded in 1963, it is recognized as a regional leader in quality business space.
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.
What You'll Do:
- Support the Director of Facilities & Property Management with various projects
- Monitor tenant satisfaction and respond to inquiries or concerns with a service-first mindset
- Provide exceptional customer service
- Act as a liaison between Development & Construction departments for large tenant buildouts and new buildings
- Provide project management on KRM Development capital projects and small buildouts
- Visit buildings on a regular basis
- Show space to prospective tenants when needed
- Drive continuous improvement
What We're Looking For:
- High School Diploma or equivalent required
- Associates degree
- 1–3 years of experience in property management, leasing, customer service, or real estate operations preferred
- Enthusiasm for delivering excellent customer service and creating community-focused environments
- Ability to work independently and as part of a cross-functional team
- Outgoing team player with a positive attitude
- Strong sense of professionalism, work ethic, and business acumen
- Willingness to learn
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite
What We Offer:
- Medical, dental, and vision insurance for you and your family
- Competitive salary
- Monthly Bonus program
- 401K retirement plan
- Training opportunities
- Tuition reimbursement
- Paid vacation, PTO, and holidays
- Gym reimbursements, and more!
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.
The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
Salary : $50 - $65