Manager Operations - Hialeah Gardens

There’s a Place for You at World Electric

A career at World Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Within World Electric we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

We are hiring a DC Operations Manager to join our team!

Job Type: Full Time

What You’ll Do

The Distribution Center Operations Manager supports the daily execution of distribution center operations with a strong focus on customer service, inventory control, operational performance, and team leadership. This role partners closely with the DC Manager to ensure consistent execution of company standards related to safety, quality, productivity, and customer experience. The position provides leadership oversight for assigned functional areas, supports continuous improvement initiatives, and serves as backup site leadership when needed.

Operations

• Support daily DC operations to ensure safe, efficient, and accurate fulfillment of customer and branch demand.
• Monitor and address customer service performance, including fill rate, on-time shipping, order accuracy, and service exceptions.
• Lead customer issue resolution, root cause analysis, and corrective actions in partnership with DC leadership, Sales, and Branch Operations.
• Provide operational oversight of Inventory Control, including inventory accuracy, slotting, replenishment, and space utilization.
• Manage and support DC administrative functions and assigned team members.
• Track and communicate DC operational performance metrics and reporting.
• Support customer returns, will-call operations, and critical shipment execution.
• Lead or support continuous improvement and customer experience initiatives.
• Partner with the DC Manager and HR to support performance management and leadership development.
• Serve as acting DC leadership in the absence of the DC Manager.
  
  

Management & Leadership

• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Lead, coach, and develop logistics staff to achieve performance goals and maintain high engagement.
• Participate in recruiting, interviewing, and onboarding new branch employees to ensure staffing needs are met.
• Provide overall leadership to drive flawless execution, culture, and company values
• Ensure associates comply with all safety policies, procedures and regulations.
  
  

What You’ll Bring

Education and/or Experience:

• Bachelor’s degree in Business, Operations, Supply Chain, or related field preferred.
• 5 years of distribution center or operations leadership experience.
  
  

Requirements

• Strong knowledge of DC operations, inventory control, and customer service processes.
• Proven ability to lead teams, manage priorities, and drive operational consistency.
• Experience working with ERP systems and operational reporting tools.
• Strong communication, analytical, and problem-solving skills.
• Bilingual (English/Spanish) in South Florida Region
  
  

Physical Demands (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):

• Ability to frequently lift, carry, push, and slide packages that typically weigh up to 50 lbs.
• Frequently requires standing, walking, bending, climbing, reaching with arms, and constant use of hands.
• Continuous mental and visual alertness to maintain safety and achieve accuracy.
• Requires flexibility and mobility in body movements.
• Occasionally, may be required to lift items greater than 50 lbs. with assistance.
  
  

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Tuition reimbursement
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)
  
  

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.”

LinkedIn: https://www.linkedin.com/company/world-electric-supply/?viewAsMember=true

Instagram: https://www.instagram.com/worldelectricsupply?igsh=MWZpM3Rwc3BjM3l1Zw==

Learn more at https://careers.sonepar-us.com/worldelectric/us/en/home

World Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.