Workforce Program Director

****WorkSource Oregon is assisting the employer with this recruitment. We do require you to register with the Oregon Employment Department/WorkSource Oregon Labor Exchange system (www.imatchskills.org) prior to submitting your resume. Resumes submitted without this registration will not be considered. ****

Grant Associates is seeking a motivated and dynamic individual to fill the pivotal role of Program Director. The successful candidate will lead strategic initiatives, manage day-to-day operations, and cultivate a positive environment within the center. This position requires strong competencies in critical thinking, accountability, team building, emotional intelligence, developing/coaching, planning/organizing, and resilience. If you are a dynamic leader with a passion for driving impactful programs and possess strong planning and organizational skills, this role offers an exciting opportunity to make a significant impact on workforce development initiatives. Join us in shaping the future of our programs and contributing to the success of our organization.

What you'll do:

Oversee program implementation with a focus on achieving measurable outcomes and demonstrating accountability to various stakeholders.

Lead and build a diverse team dedicated to providing high-quality service delivery.

Foster collaboration and teamwork between Career Services and Business Services teams for optimal performance.

Develop and implement strategic plans aligned with organizational objectives and new opportunities.

Efficiently allocate resources, manage budgets, and ensure smooth program execution through effective planning.

Demonstrate emotional intelligence in interactions with job seekers, staff, and various partners.

Communicate effectively with stakeholders to build relationships and promote workforce development initiatives.

Communicate a thorough knowledge of workforce development through marketing, business partnerships, research, and promotion.

Analyze complex situations to make well-informed decisions that drive program effectiveness.

Evaluate programs, implement data-driven improvements, and focus on enhancing customer service and operational efficiency.

Identify opportunities for staff development and provide coaching to enhance performance.

Support continuous learning within the team to foster innovation and build a culture of growth.

Serve as an escalation point for customer complaints and ensure policy compliance for audit purposes.

Navigate challenges with resilience, maintaining focus on achieving long-term goals.

Lead by example in overcoming setbacks and fostering a positive work environment that encourages perseverance.

What We Look For:

Bachelor's degree in business administration, operations, social services, communications, or related field required; Master's preferred. Equivalent experience and relevant skills will be considered.

Relevant work experience, and at least two years of experience supervising five direct reports

Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives

Experience managing large scale projects and driving change initiatives, including efforts requiring process mapping, design and rollout of new operating procedures

Excellent strategic thinking, operations, quantitative, communications and interpersonal skills

To quickly adjust to changing priorities, tasks, or project requirements, and think critically to find solutions efficiently.

Please apply at: https://www.grantassociatesinc.com/open-positions/