What are the responsibilities and job description for the Sales Associate position at Workplace Resource?
Job Details
Description
Workplace Resource, creating experiences by design, is seeking an experienced Sales Associate to join their team!
WHAT WE DO
Workplace Resource is a trusted partner for innovative interior design solutions. We offer a curated selection of exclusive and high-quality brands, backed by industry expertise and insights. Our commitment is simple: doing the right thing, the right way - always. From planning to installation, we deliver exceptional, sustainable outcomes and continuously improve processes to create positive experiences for our clients.
THE OPPORTUNITY
As a Sales Associate, you will play a key role in supporting our Sales Team and ensuring exceptional customer experiences. This position is designed to maximize selling time and streamline the order process by partnering closely with assigned sales team members. You’ll manage existing customer accounts, respond to daily product and service requests, and assist walk-in clients through the entire sales process - from initial inquiry to order completion.
Success in this role requires strong organizational skills, attention to detail, and the ability to anticipate customer needs. By delivering accurate orders and providing outstanding service, you’ll help drive customer satisfaction and contribute to the overall success of the sales team. This position reports directly to the Vice President of Sales, offering a unique opportunity to learn and grow within a dynamic, customer-focused environment.
WHAT YOU WILL BE DOING
- Providing sales and support for account maintenance activity; engaging with Sales in support of our customers, offering a seamless transition through the sales process resulting in a better customer experience.
- Providing product expertise for account maintenance activity; engaging with Workplace Resource Sales Executives in support of our customers, offering a seamless transition through the sales process resulting in a better customer experience.
- Responding to bid solicitations, pricing proposals and customer requests accurately and in a timely manner.
- Assist with Design deliverables as needed – including validation packages, service and warranty information and product cut sheets.
- Providing order support by verifying customer information is current or setting up a new customer, securing credit application for new customer, generating a quote number, processing the order, and submitting to accounting for invoicing of Workplace Resource completed projects.
- Handling all small orders where design is not involved, deciphering a solution for the client.
- Creating simple quotes and determining scope of work
- Support site visits and/or walkthroughs as needed.
WHAT YOU WILL BRING TO OUR ORGANIZATION
- Customer focused - discovering what is important to the customer and responding to it.
- Works effectively and proficiently with Microsoft Excel, Power Point, Microsoft Word, and Microsoft Office within a Windows environment.
- Communicating effectively by interacting in a clear and compelling way that builds understanding and commitment with a wide range of people, both within and outside the company.
- Proven leadership skills, assertive, self-confident, self-starter, as well as work independently with little to no supervision.
- Ability to exercise discretion and judgment in administering policies and procedures.
- Demonstrating integrity and trust by acting ethically and gaining the trust and respect of others
- Ability to coordinate, plan, organize or manage multiple responsibilities and high-volume workload effectively with speed and accuracy. Achieving results by driving issues to closure and getting the job done on time.
- Demonstrating teamwork and collaboration by building and sustaining productive working relationships across a diverse spectrum of people.
- Demonstrating flexibility and adaptability by being able to change course swiftly and purposefully when the needs of the business change.
- Must be able to perform all essential functions of the position with or without accommodations.
- Ability to pass pre‐employment background check, and drug screening.
WHAT OUR ORGANIZATION IS PROVIDING
- Expected hourly pay range of $24.00-$27.00 based on experience.
- Medical, Dental and Vision Insurance
- Paid Time Off
- Paid Holidays
- Employer paid Life, AD&D, and LTD Insurance
- 401(k) Retirement Plan
- HSA Annual company contribution
Workplace Resource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, Veteran status, or other legally protected characteristics. In addition to federal law requirements, Workplace Resource complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Workplace Resource will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.
Workplace Resource expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, marital status, disability or veteran status. Improper interference with the ability of Workplace Resource employees to perform their job duties may result in discipline up to and including discharge.
Qualifications
WHAT YOU WILL BRING TO OUR ORGANIZATION
- Customer focused - discovering what is important to the customer and responding to it.
- Works effectively and proficiently with Microsoft Excel, Power Point, Microsoft Word, and Microsoft Office within a Windows environment.
- Communicating effectively by interacting in a clear and compelling way that builds understanding and commitment with a wide range of people, both within and outside the company.
- Proven leadership skills, assertive, self-confident, self-starter, as well as work independently with little to no supervision.
- Ability to exercise discretion and judgment in administering policies and procedures.
- Demonstrating integrity and trust by acting ethically and gaining the trust and respect of others
- Ability to coordinate, plan, organize or manage multiple responsibilities and high-volume workload effectively with speed and accuracy. Achieving results by driving issues to closure and getting the job done on time.
- Demonstrating teamwork and collaboration by building and sustaining productive working relationships across a diverse spectrum of people.
- Demonstrating flexibility and adaptability by being able to change course swiftly and purposefully when the needs of the business change.
- Must be able to perform all essential functions of the position with or without accommodations.
- Ability to pass pre‐employment background check, and drug screening.
Salary : $24 - $27