What are the responsibilities and job description for the IT Operations Specialist position at WorkGenius Group?
Title: IT Operations Specialist
Industry: Technology
Location: Las Vegas, NV
Duration: ~6 Months
Responsibilities
ref_id: d9f17eff-3b2d-45de-8acb-4a26c201e9d9
Industry: Technology
Location: Las Vegas, NV
Duration: ~6 Months
Responsibilities
- Shadowing and documenting live operational workflows, dependencies, and system interactions
- Mapping technical processes and identifying bottlenecks or inefficiencies
- Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
- Drafting clear process documentation and improvement recommendations
- Communicating findings to both technical and non-technical stakeholders
- Strong technical documentation and analytical capability
- Excellent communication and interpersonal skills
- Prior hands-on experience in at least two of the following: Windows workstation support, real-time operations or command-center environments, TCP/IP networking or systems administration, web application or infrastructure troubleshooting
- Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
- 5 years of relevant technical experience
- IT Operations
- Technical Documentation
- Networking
- Process Improvement
- Real-time Systems
- Command Center
- Analytical Skills
- Cross-Functional Collaboration
- 24x7 Support
- Technical Support
ref_id: d9f17eff-3b2d-45de-8acb-4a26c201e9d9
Salary : $52