Demo

IT Operations Specialist

WorkGenius Group
Las Vegas, NV Contractor
POSTED ON 7/8/2026
AVAILABLE BEFORE 8/6/2026
Title: IT Operations Specialist

Industry: Technology

Location: Las Vegas, NV

Duration: ~6 Months

Responsibilities

  • Shadowing and documenting live operational workflows, dependencies, and system interactions
  • Mapping technical processes and identifying bottlenecks or inefficiencies
  • Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
  • Drafting clear process documentation and improvement recommendations
  • Communicating findings to both technical and non-technical stakeholders

Requirements

  • Strong technical documentation and analytical capability
  • Excellent communication and interpersonal skills
  • Prior hands-on experience in at least two of the following: Windows workstation support, Real-time operations, TCP/IP networking, Web application troubleshooting
  • Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
  • 7 years of relevant technical experience

Skills

  • IT Operations
  • Technical Documentation
  • Systems Administration
  • TCP/IP Networking
  • Real-time Operations
  • Process Improvement
  • Collaboration
  • Analytical Skills
  • Communication
  • Technical Support

Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius.

ref_id: 1fd1ec64-456c-4971-a2b0-fc324f4f7cf6

Salary : $52

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