Payment Processing Clerk

WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION

Payment Processing Clerk

MAIN FUNCTION:

Receives and posts payments from patients and 3rd party payors. Downloads daily electronic bank deposits and supporting documentation.  Makes daily bank deposits.  Sorts and distributes mail.  Maintains the patient follow-up system with cash and adjustment information. Performs other clerical duties as assigned. 

RESPONSIBLE TO:      System Manager, Patient Financial Services

MUST HAVE REQUIREMENTS:

Previous cash posting/cash handling experience in a medical office

Ability to work independently, keep up share of workload in a fast-paced environment.

Demonstrated strong problem-solving skills.

1 year computer experience to include Microsoft Excel

Strong attention to detail.

No written disciplinary action within the last 12 months.

High School Diploma or GED

1 year experience with insurance remittance advices.

1 year Medical Business Office experience.

PREFERRED ATTRIBUTES:

      Accounting experience or college level basic accounting class

Previous banking or cash reconciling experience

Demonstrated effective oral communication/customer service skills.

Demonstrated calculator and math skills.

Previous medical billing/follow up experience.

*     DENOTES ADA ESSENTIAL

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*     Follows Appropriate Service Standards

POSITION EXPECTATIONS

*     Sorts and distributes daily mail per instructions in a timely manner.

*     Posts daily cash and checks.

*     Posts 3rd party payments and adjustments within 2 business days of receipt.

*     Balances cash drawer at end of each shift to computer batch.

*     Prepares cash summary sheet for Finance Department.

*     Research and resolve cash posting problems (missing checks, misapplied payments, etc)

*     Maintains and balances AR sweep accounts weekly.

*     Ordering supplies for the department as needed.

*     Receives and processes EFT/ERA transactions, utilizing automated batch processing.  Responsible to ensure that expected ERAs/EFTs are received, and to follow-up with the bank and/or Quadax to obtain missing ERAs/EFTs

*     Assists in maintaining 835 remit posting dictionaries by notifying Director/Manager of missing remittance codes so they can be added to adjudicate in Meditech appropriately

*     Posts and records non A/R cash. Keeps journal which is reported to Accounting at month-end.

*     Handles incoming calls concerning charges and payments. Refers questions to customer service or appropriate Department.

*     Posts Health and Wellness, Pharmacy, Home Health and Registration cash daily.

*     Posts daily credit card transactions for both credit card systems and ACH checks.

Revised Dates:  5/99, 2/00, 3/02, 8/03, 3/05, 10/05, 11/05, 11/07, 1/09, 11/11, 3/17, 2/20 2/23

Approved by TMMYERS