What are the responsibilities and job description for the Account Manager support - Bilingual (English/Korean) position at Woongjin, Inc?
Company Description
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
Job Description
- Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
- Create and manage quotations for new and renewal contract.
- Draft contracts in alignment with legal and corporate compliance standards.
- Prepare documents for server and disk upgrades, decommissions, and intra company contracts.
- Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
- Prepare and deliver both regular and ad hoc reports tailored to client needs.
- Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
- Monitor and update the quotes and billing information related to SCP resources usage via the Cloud Platform.
- Register and maintain customer-side contract and quote information on internal platforms.
- Perform additional responsibilities as required to support overall business objectives.
Salary: $60,000 - $65,000/yr. (D.O.E)
Qualifications
Education/Experience:
- Bachelor’s Degree in Business Administration, or a minimum of 3 years of experience in related field/s desired.
Skills:
- Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
- Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Languages: Fluent in English, Korean
·Core Strengths:
- Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Salary : $60,000 - $65,000
