Club Attendant

Under the general direction of the Housekeeping Manager, the Clubhouse Attendant is responsible for maintaining the cleanliness of all areas within the Club. This position is responsible for keeping the laundry room and equipment in good working order.

Duties / Responsibilities

• Maintains and keeps all facilities and common areas clean
• Responsible for wiping down all fitness equipment and verifying that it is in good working order – communicates with Housekeeping Manager and/or Facilities Manager regarding any issues
• Vacuums, sweeps and mop floors along with cleaning and stocking all restrooms and locker rooms
• Collects all soiled and wet towels from locker rooms, indoor pool area and workout areas and washes, folds and keeps all applicable areas well stocked paying special attention to high usage times within the Club
• Completes all tasks given by the Housekeeping Manager in a timely manner
• Assists with upkeep and quarterly deep cleaning of all assigned areas
• Ensures that all areas, storage rooms, loading dock and any other areas are clean and organized at all times
• Assists with cleanup of all exterior areas and reports any areas in need of a general clean up, maintenance or repairs
• Organizes group fitness studios per outlined guidelines from Director of Group Fitness
• Ensures that laundry is sorted per approved procedures prior to washing
• Ensures proper clean-out procedures of all washers, dryers and other laundry equipment per approved standards
• Communicates with Housekeeping Manager of any supply shortages so they can be ordered
• Follows all procedures and remains compliant with all safety and security protocols
• May at times be asked to support special events within Club
• Moves throughout the shift with purpose; no personal cell phone usage during shift
• Attends to all members and/or guests needs
• Complies with Club’s employee handbook manual, departmental policies and procedures and with all applicable federal and state employment laws
• All other duties as assigned

Job Standards

Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to:

Education/Experience:

• High School Diploma or GED is required
• 1-year housekeeping, maintenance and/or clubhouse experience preferred

Skills:

• Excellent communication skills, both interpersonal and written
• Excellent customer service skills
• Ability to remain calm under pressure
• Strong organizational skills
• Ability to multi-task, meet tight deadlines, and focus on details
• Ability to work and coordinate with several internal departments
• Ability to reason and problem solve without precedent
• Cleaning practices
• Knowing the different chemicals that are used and how they are used

Licenses:

• Driver’s License - or Transportation to work and on occasion miscellaneous work-related trips of short duration

Special Requirements:

• Regular and predictable attendance is required with ability to work special events, promotions and other demands of the position which require early morning, late evenings and weekend hours
• Must be available to walk the entire property and up and down stairs
• Ability to move and/or life 50 or more pounds on a regular basis
• Ability to communicate well verbally in Spanish and English

Working Conditions:

Safety Hazards:

• Regular and predictable attendance is required with ability to work special events, promotions and other demands of the position which require early morning, late evenings and weekend hours
• Must be available to walk the entire property and up and down stairs
• Ability to move and/or life 50 or more pounds on a regular basis
• Ability to communicate well verbally in Spanish and English
• Constantly moving, walking and long period of standing, bending, stretching, lifting
• Work in laundry room with several machines, loud noise and heat
• Constantly moving around
• Road conditions