What are the responsibilities and job description for the Front Office Receptionist Float position at Woodlawn Health?
Join the Woodlawn Team as a Front Office Receptionist Float!
We are seeking a friendly, organized, and dependable Front Office Receptionist to join our medical office team @ Woodlawn Medical Professionals.
This position is responsible for welcoming patients, scheduling appointments, answering phones, managing patient records, and providing excellent customer service in a professional healthcare environment. The ideal candidate has strong communication skills, attention to detail, and the ability to multitask while helping create a positive experience for every patient who walks through our doors.
EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:
- Experience in a medical office, hospital or long-term care facility highly recommended, not required.
- High School Diploma or GED.
- Computer aptitude to do inquiry, data entry and daily system operations.
- Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
- CPR Certification
- Math aptitude sufficient to balance and handle cash.
PRIMARY DUTIES:
- As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
- Schedules appointments according to specified guidelines.
- Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.
- Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
- Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
- Performs office opening procedures and closing procedures independently as scheduled.
- Sort incoming mail and incoming faxes to then distribute accordingly.
- Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incoming electronic faxes in EHR in patient charts.
Position: Days; full-time; no weekends; no holidays
Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!
Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Clerical: 1 year (Preferred)
Work Location: In person
Salary : $34,016 - $41,721