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Clerical Associate – Family Practice

Woodlawn Health
Rochester, IN Full Time
POSTED ON 10/26/2026
AVAILABLE BEFORE 2/20/2027

Join the Woodlawn Team as a Clerical Associate – Family Practice with Woodlawn Medical Professionals!

Woodlawn Medical Professionals Family Practice is seeking a friendly, organized, and dependable Clerical Associate to join our team.

As the first point of contact for our patients, you’ll play a vital role in creating a welcoming experience while managing appointment scheduling, answering phones, checking patients in and out, verifying information, and supporting daily office operations.

SHIFT: Day Shift, 8a- 5p / No Weekends / No Holidays / Great Benefits

EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

  • Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
  • Computer aptitude to do inquiry, data entry and daily system operations.
  • High School Diploma or GED.
  • Experience in a medical office, hospital or long-term care facility strongly preferred, but not required.
  • Computer aptitude to do inquiry, data entry and daily system operations.
  • CPR Certification
  • Math aptitude sufficient to balance and handle cash.

PRIMARY DUTIES:

  • Schedules appointments according to specified guidelines.
  • Performs office opening procedures and closing procedures independently as scheduled.
  • As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
  • Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
  • Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
  • Sort incoming mail and incoming faxes to then distribute accordingly.
  • Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incomin electronic faxes in EHR ino patient charts.
  • Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.

BENEFITS:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & Disability Insurance
  • 403(b) with match
  • Paid Vacation Time
  • Paid Sick Time
  • Paid Personal Days
  • FSA

Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!

Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • medical clerical: 1 year (Preferred)

Work Location: In person

Salary : $40,812 - $61,345

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