What are the responsibilities and job description for the Patient Service Representative position at Women's Specialty Care, LLC?
Company Description
Women’s Specialty Care, LLC is dedicated to providing the highest level of care for complex pregnancies to ensure the best perinatal outcomes. Our team of experienced professionals is committed to offering personalized support and exceptional service. We prioritize patient well-being and strive to create a compassionate and inclusive environment for every individual. Located in Kailua, HI, we serve as a trusted partner in women’s healthcare.
Role Description
We are seeking a full-time Patient Service Representative for an on-site role located in Kailua, HI. The Patient Service Representative will manage daily administrative responsibilities, including scheduling appointments, verifying insurance information, and providing excellent customer service. Additional tasks include handling patient inquiries, maintaining medical records, and collaborating with the medical office team to ensure seamless operations and patient satisfaction.
Qualifications
- Proficiency in Appointment Scheduling and Phone Etiquette to effectively manage patient interactions.
- Experience with Insurance Verification to ensure accurate coverage information and billing processes.
- Familiarity with Medical Terminology to effectively communicate with patients, providers, and staff.
- Experience working in a Medical Office setting, with knowledge of clerical and administrative tasks specific to healthcare.
- Excellent organizational, communication, and interpersonal skills.
- Ability to multitask, maintain attention to detail, and work in a team-oriented environment.
- Previous experience in women