What are the responsibilities and job description for the Director of Client Services position at WOLVERINE HUMAN SERVICES?
Position Summary
The Director of Client Services is a senior operational leader responsible for driving performance, consistency, and growth across all residential client services. This role oversees clinical services, case management, and direct care operations, ensuring that programming is delivered with fidelity while achieving strong client outcomes and maintaining full program utilization.
This position requires a highly organized, execution-focused leader who can translate clinical models into consistent daily practice, ensure staffing alignment, and actively support census growth through strong referral management and intake coordination.