Territory Sales Representative

AFTERMARKET SALES REPRESENTATIVE

Parts • Service • Fleet Solutions • Product Support Sales Representative (PSR)

Charlotte, NC | Full-Time | Outside Territory Sales

Base Salary: Starting around $40,000 based on experience

Target First-Year Earnings: $75,000–$95,000

Uncapped Commission • Quarterly Incentives • $800 Monthly Auto & Phone Allowance

Build Relationships. Protect Customer Uptime. Grow Your Career.

The best sales professionals don't sell products.

They solve problems.

At WMH Solutions, our Product Support Sales Representatives help customers reduce downtime, improve fleet performance, lower operating costs, and keep their businesses moving.

Instead of waiting for equipment to fail, you'll help customers stay ahead of problems through proactive maintenance strategies, OEM parts, fleet evaluations, service solutions, and Customer Support Agreements.

If you enjoy building relationships, uncovering opportunities, and creating long-term value for customers, this is an opportunity to build a rewarding career with one of the Southeast's leading material handling companies.

Why Join WMH?

For more than 35 years, WMH Solutions has helped manufacturers, warehouses, distribution centers, and industrial operations improve productivity through industry-leading material handling equipment, aftermarket support, rentals, service, automation, and fleet solutions.

Today, we proudly operate 11 locations across NC, SC, TN, VA, GA, and AL with more than 250 associates supporting thousands of customer operations every day.

When customers depend on uptime...

They depend on WMH.

What You'll Sell

You'll help customers improve productivity through solutions including:

• OEM Forklift Parts
• Preventive Maintenance Programs
• Customer Support Agreements (CSA)
• Planned Maintenance
• Fleet Evaluations
• Emergency Service Support
• Industrial Batteries & Chargers
• Warehouse Equipment
• Material Handling Solutions
• Equipment Lifecycle Planning

You're not selling parts.

You're helping customers avoid downtime before it happens.

What You'll Actually Do

As a Product Support Sales Representative, you'll manage and grow your assigned territory by developing new customer relationships while expanding opportunities within existing accounts.

Your responsibilities include:

• Prospect and develop new business opportunities throughout your territory
• Build long-term relationships with operations, maintenance, warehouse, fleet, and purchasing leaders
• Visit customer facilities to understand equipment usage and identify service opportunities
• Recommend parts, maintenance, repair, and fleet solutions that improve uptime
• Grow Customer Support Agreements and recurring service revenue
• Partner with WMH Service, Parts, Rental, and Sales teams to deliver complete customer solutions
• Prepare proposals, quotations, and recommendations
• Maintain accurate customer activity through Salesforce CRM
• Manage your territory with accountability, professionalism, and urgency

What a Typical Week Looks Like

No two days are exactly alike.

Your week may include:

Monday

• Plan territory priorities
• Review pipeline
• Customer follow-ups

Tuesday

• Warehouse walkthroughs
• Fleet evaluations
• Prospecting new accounts

Wednesday

• Customer Support Agreement meetings
• Parts opportunities
• Proposal development

Thursday

• Existing account reviews
• New business development
• Ride-alongs with Service Technicians

Friday

• Business reviews
• Salesforce updates
• Territory planning
• Preparing for next week's customer visits

If you enjoy variety, autonomy, and being in front of customers, you'll love this role.

Who Thrives Here

This role is ideal for someone who:

• Enjoys meeting customers face-to-face
• Likes solving operational challenges
• Builds trust naturally
• Follows through on commitments
• Enjoys creating new business
• Stays organized without constant supervision
• Learns quickly
• Communicates confidently
• Thinks long-term instead of transactionally
• Wants compensation directly tied to performance

Experience That Transfers Well

You don't need previous forklift experience to succeed.

Many of our successful PSRs came from:

• Industrial Equipment Sales
• Material Handling
• Parts Sales
• Service Sales
• Equipment Rental
• Heavy Equipment
• Construction Equipment
• Automotive Aftermarket
• Commercial Vehicle Sales
• Fleet Services
• Manufacturing
• Industrial Distribution
• HVAC
• Industrial Supply
• Technical B2B Sales
• Territory Sales
• Account Management
• Business Development

If you enjoy helping customers solve problems, we'll teach you the equipment.

Qualifications

Required

• Professional experience in outside sales, territory management, account development, business development, industrial sales, or a related customer-facing role
• Strong communication and relationship-building skills
• Comfortable prospecting and developing new business
• Valid driver's license with acceptable driving record
• Ability to travel throughout your assigned territory
• Ability to use CRM software (Salesforce experience preferred)
• Ability to enter warehouses, manufacturing facilities, and industrial environments

Preferred

• Material Handling Industry
• Forklift Industry
• Equipment Rental
• Industrial Equipment
• Parts Sales
• Service Sales
• Fleet Management
• Manufacturing
• Distribution
• Warehouse Operations

Compensation & Benefits

We invest in people who invest in our customers.

Benefits include:

• Competitive Base Salary
• Uncapped Commission
• Quarterly Incentives
• $800 Monthly Vehicle & Phone Allowance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Paid Holidays
• Paid Time Off
• 401(k) Company Match up to 9%
• Profit Sharing
• OEM Technical Training
• Professional Development
• Career Advancement Opportunities
• Stable, Growing Organization

Why Sales Professionals Stay

At WMH, you're trusted to manage your territory while being supported by experienced Parts, Service, Rental, Technical, and Leadership teams.

You'll have the autonomy to build relationships your way, backed by a company with the resources, reputation, and expertise to help you succeed.

We don't measure success by activity alone.

We measure it by customer relationships, operational impact, and long-term growth.

Ready to Build Something Bigger Than a Sales Pipeline?

If you're looking for an opportunity where your work helps customers reduce downtime, improve productivity, and keep their businesses moving, we'd love to meet you.

Apply today and discover what it's like to build a career-not just another sales territory-with WMH Solutions.