What are the responsibilities and job description for the Senior Heavy Equipment Mechanic position at WMH Solutions?
Department: Service
Location: BR07- MADISON, AL
Senior Field Service Forklift Technician – Madison, ALTake-Home Van | Paid Travel Time | OEM Training | Tool Allowance
Location/Territory: Madison, AL and surrounding customer territory
Schedule: Monday–Friday | Full-Time | Field Service
Compensation: Strong hourly pay based on experience
Additional Value: Take-home service van, paid travel time, fuel card, quarterly tool allowance, cell phone allowance, OEM training, uniforms, profit sharing, and 401(k) match
On-call/weekend work may be available based on customer needs.
Qualified technicians will be contacted quickly for next steps.
Experienced Forklift Technicians Deserve More Than Just Another Service TruckIf you are a skilled forklift technician or field service mechanic, you already know what separates a good service role from a frustrating one.
It is not just the work.
It is the support behind the work.
- The right tools.
- The right training.
- A reliable service van.
- Paid travel time.
- Clear communication.
- A company that understands your time, skill, and reputation matter.
This role is built for a technician who can work independently, diagnose complex equipment issues, communicate professionally with customers, and keep forklifts and material handling equipment running safely and efficiently.
Why Technicians Choose WMHAt WMH, you are not just handed service calls and left on your own. We invest in technicians because technicians keep our customers moving.
You can expect:
- Company-provided take-home service van
- 100% paid travel time
- Fuel card
- Quarterly tool allowance
- Monthly cell phone allowance
- Tablet and diagnostic technology
- OEM factory training and certifications
- Uniforms provided and laundered weekly
- Safety shoe allowance
- PPE provided
- Medical, dental, and vision insurance
- Company-paid life insurance and AD&D
- Paid holidays and PTO
- 401(k) with company match
- Profit sharing opportunities
- Stable, year-round work
- Long-term career advancement opportunities
You will work directly with customers, troubleshoot equipment issues, complete repairs, document service activity, and help keep customer operations moving.
This is not an entry-level technician role.
This position is designed for someone who can take ownership of service calls, troubleshoot independently, communicate clearly, and represent WMH professionally in the field.
You may also help support or mentor less experienced technicians when needed.
Equipment You May Service
- Electric forklifts
- LP gas forklifts
- Diesel forklifts
- Reach trucks
- Order pickers
- Pallet jacks
- Industrial batteries and chargers
- Warehouse equipment
- Material handling equipment
- Hydraulic, electrical, mechanical, and powertrain systems
- Perform advanced diagnostics and troubleshooting
- Repair hydraulic, electrical, mechanical, engine, and powertrain systems
- Complete preventive maintenance inspections
- Conduct safety inspections and equipment evaluations
- Document service activity, labor time, repair details, and recommendations
- Communicate directly with customers regarding equipment condition and repair needs
- Manage service calls efficiently within your assigned territory
- Maintain communication with service leadership and support teams
- Support junior technicians when needed
- Follow WMH safety, service, and documentation standards
The right person can troubleshoot beyond the obvious issue, explain repairs clearly, manage their own day, and take pride in getting equipment back up and running the right way.
Required Qualifications
- 5 years of experience as a Forklift Technician, Field Service Technician, Diesel Mechanic, Heavy Equipment Technician, Equipment Mechanic, Industrial Maintenance Technician, Maintenance Mechanic, or similar technician role
- Strong troubleshooting and diagnostic skills
- Experience with hydraulic, electrical, mechanical, engine, drivetrain, or industrial equipment systems
- Ability to read schematics, wiring diagrams, service manuals, and technical documentation
- Strong communication and customer service skills
- Ability to work independently with minimal supervision
- Valid driver’s license with acceptable driving record
- Ability to lift 50 pounds and work in industrial environments
- Forklift or material handling repair experience
- OEM dealership experience
- Advanced electrical troubleshooting experience
- Diesel engine repair experience
- Battery-powered equipment experience
- Diagnostic software or service management system experience
- Experience mentoring or supporting junior technicians
Career Growth at WMH
Strong technicians should not feel stuck.
At WMH, technicians have room to grow through technical training, OEM development, leadership opportunities, and long-term career paths.
Whether your goal is to become a Master Technician, Service Leader, Product Support Specialist, Service Manager, Branch Leader, or another leadership role, we want to help you build that future.
About WMH SolutionsWMH Solutions has supported customers across the Southeast for more than 35 years with material handling equipment, service, rentals, parts, fleet management, automation, warehouse technology, and aftermarket support.
With 11 locations across North Carolina, South Carolina, Tennessee, Virginia, Georgia, and Alabama, we help businesses keep their operations moving.
Our technicians are a major part of that reputation. They are trusted problem-solvers who directly impact customer uptime, safety, productivity, and confidence.
Ready for Your Next Move?If you are an experienced technician looking for stronger support, paid travel time, a take-home service van, OEM training, steady work, and long-term career growth, we would like to speak with you.
Apply today and learn more about building your career with WMH Solutions.
Equal Employment Opportunity
At WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they’re respected, supported, and valued. We provide equal employment opportunities to all — regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive.
Accessibility
If you need an accommodation during the hiring process, we’re here to help. Please reach out and we’ll gladly support you.
Your Career Has a Future Here
We don’t just offer jobs — we build careers grounded in growth, integrity, innovation, and real opportunity.
Your talent belongs in a place where it’s recognized and developed.
🔗 Explore Opportunities: https://wmhsolutions.pinpointhq.com