Associate Director, Enterprise Software Engineering Italy

ASSOCIATE DIRECTOR, ENTERPRISE SYSTEMS – ITALY This position is based in Milan, Italy Using your deep technical expertise and strong leadership capabilities, you will lead the Italy Enterprise Systems team and drive a multi-year transformation of a complex SAP-centric landscape. You will play a critical role in modernizing enterprise applications, reducing technical debt, and enabling the successful migration from SAP ECC 6.8 to a centralized STEP S/4HANA platform. What makes this role great? As the Associate Director, Enterprise Systems – Italy, you are an integral part of driving business and technology transformation across the Italian organization as part of Global Business Services IT organization while closely partnering with Italy Business partners and Global IT teams. You will be accountable for a diverse Enterprise Systems landscape that supports core Finance, Sales, Operations, and HR processes. With SAP ECC approaching end of life, this role offers a unique opportunity to shape the future of Italy’s enterprise architecture by simplifying systems, standardizing business processes, and rolling Italy into a global S/4HANA template. This role combines strategic leadership, BU/IT alignment, transformation ownership, and hands-on expertise. While you lead and inspire your team, you will remain closely involved in architecture decisions, fit-to-standard discussions, and complex delivery challenges throughout the S/4HANA journey. You steer the ship from current-state complexity to a simplified, standardized, and future-ready enterprise landscape — from strategy and design through execution and stabilization — and you guide your team through every stage of that transformation. Some of the key areas you will be responsible for in this leader role: · Provide thought leadership in close collaboration with Italian and global Business Process Owners to simplify and improve core business processes across Finance, Order-to-Cash, CRM, and HR · Lead and manage the Italy Enterprise Systems team responsible for SAP ECC, SAP C4C, and remaining legacy platforms such as Lotus Domino · Own the transformation of the current Italy Enterprise Systems landscape, characterized by significant technical debt and business complexity · Execute a roadmap to simplify and rationalize the ES landscape ahead of the migration to STEP S/4HANA · Lead the preparation for SAP ECC 6.8 end-of-life, including system simplification, custom code reduction, and process harmonization · Drive the definition and adoption of business process templates aligned with the global STEP S/4HANA model · Direct and govern fit-to-standard and fit-gap analyses to enable the rollout of STEP S/4HANA in Italy · Support and co-lead the migration of Italy to STEP S/4HANA, ensuring business continuity and operational stability · Drive the successful delivery of operational releases and transformation initiatives within agreed scope, timeline, budget, and risk parameters · Identify and resolve complex technical, operational, and organizational challenges across systems and stakeholders · Manage internal and external resources, optimizing capacity, cost, and capability across run and change activities · Proactively address workforce risks, including succession planning in light of anticipated retirements within the coming five years The experience we can’t wait to hear about: · Proven track record as a thought leader working with enterprise systems in a large, complex, global organization · Minimum 5 years of experience managing and leading enterprise application or software delivery teams · Extensive experience with SAP enterprise landscapes, including ECC and S/4HANA transformation programs · Experience working with Finance, Supply Chain, Sales, and HR systems and processes (e.g., FICO, O2C, CRM, HR) · Strong background in Enterprise Architecture, Systems Requirements, Project and Program Management, Systems Design and Delivery · Demonstrated experience mentoring, coaching, and developing team members, including performance management and succession planning · Ability to analyze complex business needs, facilitate structured discussions, and drive process standardization and efficiency · Experience working with geographically diverse teams and external vendor partners · Demonstrated budget management, tracking, and forecasting experience · Proven ability to deliver enterprise system initiatives on time and within budget · Experience defining, maintaining, and improving processes, metrics, SLAs, and governance models across enterprise platforms #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. 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