WP-14-5 Tubing Park Attendant

Position Summary: Responsible for physical operation of the snow tubing park during operating hours.

Essential Duties & Responsibilities:

Wisp Resort is a four-season ski, golf and recreational destination resort. Because of the nature of the resort business, employees may be asked to perform other duties outside of the job description. Also, hours of operation are 24/7 including weekends and holidays.

Specific Duties & Responsibilities: Level 1 – NE01 Employee Initials _____ Manager Initials _____

• Completes all preoperational inspections.
• Completes daily operating log at opening and at closing.
• Attends ‘Carpet’ area by assisting with opening/closing procedures, i.e., pulling/putting away snow tubes, set up/clean up lanes, removing snow from deck/carpet, etc. Completes opening/closing procedures for conveyor belt, checks height requirements/tickets, assists guest on/off conveyor belt, ensures guests are riding properly on the conveyor belt and adjusts speed when necessary for line control.
• Attends ‘Top Lane’ area by assisting with opening/closing procedures, i.e., pulling/putting away snow tubes, set up/clean up lanes, testing lanes, removing snow from deck/carpet, etc. Informs guests of proper procedure for holding onto tube handles, number of people per tube, appropriate riding position, etc. Controls line up of guests waiting to use tubing lane. Ensures all tubers are cleared from tubing lane before next tube proceeds down the hill, and instructs tubers when they can begin their run.
• Attends ‘Bottom Lane’ area by assisting with opening/closing procedures, i.e. pulling/putting away snow tubes, set up/clean up lanes, removing snow from deck/carpet, etc. Assists tubers in order to properly clear lane, instructs guests of proper stopping and monitors the number of tubes each session.
• Performs janitorial tasks whenever needed to maintain the arena in a neat and respectable condition at all times.
• Exhibits ability to be guest service oriented and to communicate well and confidently with the public.
• Exhibits ability to understand basic verbal and written instructions, learn basic procedures and techniques and perform repetitive routine tasks, and work both independently and in a team environment.

Qualifications:

Successful execution of this job requires an individual to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• High School diploma or equivalent, unless company sees capability without minimum education requirement
• Must be at least 18 years of age to operate ‘Carpet’.

Language Skills:

• Basic English

Mathematical Skills:

• Basic math

Certificates, Licenses, Registrations:

• None required

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extensive muscle use, lifting, standing, pushing, pulling, kneeling, stooping, bending.
• Manual dexterity, auditory and visual demands.

Work Environment/Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work will be performed primarily outdoors, so extreme cold may have to be tolerated.
• Duties may be physically demanding or stressful at times, particularly during peak season periods.
• Resort atmosphere with many, varied aspects.
• Seasonal outdoor conditions that include a variety of winter weather.