WP-1-4 Steward/Busser

Position Summary: Supports front of house team in smooth operation of dining area.

Essential Duties & Responsibilities:

Wisp Resort is a four-season ski, golf and recreational destination resort. Because of the nature of the resort business, employees may be asked to perform other duties outside of the job description. Also, hours of operation are 24/7 including weekends and holidays.

Specific Duties & Responsibilities: Level 1 - FB01

• Clean tables, taking plates, utensils and drinkware to the kitchen to be washed, make sure diners’ water glasses are full, and reset tables for the next service.
• If needed, help waitstaff bring food out to a table, restock utensils, napkins and other dining room needs.
• Support team members in bringing guest needs to the attention of waitstaff.
• Exhibits a passion for working with guests, team work and working well under pressure, well-groomed at all times, excellent organizational and public speaking skills.
• Exhibits excellent communication skills, especially with answering guest questions about menu, Resort history, food standards and interior.
• Exhibits ability to multi-task, prioritize and work with limited supervision in a team environment.

Qualifications:

Successful execution of this job requires an individual to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• High School diploma or equivalent, unless company sees capability without minimum education requirement
• Previous restaurant experience helpful

Language Skills:

• Basic English
• Strong communication and interpersonal skills

Mathematical Skills:

• Basic math

Certificates, Licenses, Registrations:

• None required

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing, reaching, lifting, bending, kneeling, stooping, climbing, push and pull items weighing 25 pounds or less.
• Manual dexterity, auditory and visual demands.

Work Environment/Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General kitchen front-of-house atmosphere, and resort atmosphere with many varied aspects.
• Duties may be mentally demanding or stressful at times, particularly during peak season time periods.
• Seasonal outdoor conditions that include a variety of winter weather.