What are the responsibilities and job description for the Floor Manager position at Wish You Were Here Group?
Description
Now Hiring: Floor Manager – Èlephante (Scottsdale)
Salary: $65,000 – $75,000 Bonus Benefits
Location: Scottsdale, AZ
Èlephante Scottsdale delivers a high-energy, high-volume dining experience inspired by coastal Italian flavors and elevated hospitality. We are seeking an experienced Floor Manager to support daily front-of-house operations and uphold the exceptional guest experience that defines the Èlephante brand.
This role is ideal for a polished, hands-on leader who thrives in a busy, upscale environment and is committed to fostering a positive, service-driven team culture.
What You’ll Do
Apply today and join the Èlephante Scottsdale team.
Now Hiring: Floor Manager – Èlephante (Scottsdale)
Salary: $65,000 – $75,000 Bonus Benefits
Location: Scottsdale, AZ
Èlephante Scottsdale delivers a high-energy, high-volume dining experience inspired by coastal Italian flavors and elevated hospitality. We are seeking an experienced Floor Manager to support daily front-of-house operations and uphold the exceptional guest experience that defines the Èlephante brand.
This role is ideal for a polished, hands-on leader who thrives in a busy, upscale environment and is committed to fostering a positive, service-driven team culture.
What You’ll Do
- Lead and supervise daily FOH floor operations to ensure smooth, efficient service
- Support, coach, and develop FOH team members, reinforcing hospitality standards
- Uphold guest service expectations, addressing needs, feedback, and service recovery
- Maintain a clean, organized dining room and monitor venue readiness
- Partner with the culinary and bar teams to ensure cohesive, consistent service
- Assist with scheduling, training, administrative tasks, and company initiatives
- Oversee adherence to health, safety, alcohol service, and sanitation standards
- Represent management on the floor with professionalism, warmth, and presence
- 2–3 years of supervisory or management experience in a high-volume hospitality setting (required)
- Completion of or willingness to complete: Manager Training Program, PCI/DSS, Alcohol Awareness, and Food Handling.
- Associate degree in Hospitality, Business, or related field preferred (or equivalent experience)
- Strong leadership skills with the ability to coach, inspire, and develop a team
- Excellent guest service instincts with a polished, professional demeanor
- Highly organized, proactive, and detail-oriented
- Proficient with Microsoft Office, POS systems, and basic hospitality technology
- Ability to remain calm, focused, and effective in a fast-paced, ever-changing environment
- Ability to stand, walk, lift, and bend for extended periods
- Able to lift up to 50 lbs
- Role may involve repetitive motion
- Exposure to hot kitchen elements and cleaning supplies
- Flexible availability required — including days, evenings, weekends, and holidays
- Competitive salary: $65,000 – $75,000 bonus eligibility
- Comprehensive benefits package
- Growth and development opportunities within a dynamic hospitality group
- A collaborative, high-performance team environment
Apply today and join the Èlephante Scottsdale team.
Salary : $65,000 - $75,000