What are the responsibilities and job description for the Wireless Sales Representative position at Wireless Choices Of Dayton, LLC (Cricket Wireless...?
Job Summary
Are you passionate about technology and eager to connect customers with the latest wireless solutions? As a Wireless Sales Representative, you will be the energetic face of our brand, inspiring customers with your product knowledge and enthusiasm. Your goal is to deliver exceptional customer service, demonstrate the benefits of our wireless products, and help customers find solutions tailored to their needs. This role offers a dynamic environment where your sales skills and product expertise will shine, making a real impact on our customers’ connectivity experiences.
Duties
- Engage with customers in a friendly, professional manner to understand their wireless needs and preferences.
- Conduct engaging product demonstrations to showcase features, benefits, and functionalities of various wireless devices and plans.
- Assist customers with selecting the right devices, accessories, and service plans that best fit their lifestyle.
- Perform upselling by recommending additional products or services that enhance customer satisfaction and sales.
- Manage point-of-sale (POS) transactions accurately, including cash handling, credit card processing, and receipts.
- Maintain an organized retail space by merchandising products attractively and ensuring shelves are stocked with the latest items.
- Assist in inventory management through stocking, merchandising, and inventory checks to ensure product availability.
- Provide excellent customer service by addressing inquiries, resolving issues promptly, and ensuring a positive shopping experience.
- Demonstrate phone etiquette when handling customer calls or inquiries professionally and courteously.
- Support team members through supervising experience when needed, helping to train new staff or assist with daily operations.
- Conduct product demos for customers to highlight features such as device capabilities, network coverage, and compatibility.
- Keep up-to-date with new products, promotions, and industry trends to provide accurate information to customers.
Skills
- Strong communication skills with the ability to clearly explain technical details in an understandable way.
- Experience with POS systems for processing sales efficiently and accurately.
- Proven retail sales experience, especially in electronics or grocery store environments preferred.
- Supervising experience is a plus for supporting team operations and training new staff.
- Bilingual abilities are highly valued to serve diverse customer bases effectively.
- Knowledge of merchandising techniques to create appealing displays that attract customers.
- Customer service skills that foster trust and loyalty through attentive listening and problem-solving.
- Basic math skills for handling cash transactions, discounts, and inventory counts confidently.
- Phone etiquette for professional communication via phone or online inquiries.
- Experience with upselling techniques that enhance customer value while increasing sales volume.
- Familiarity with grocery store or retail environments is advantageous for understanding fast-paced settings. Join us as a Wireless Sales Representative if you’re energetic about technology, passionate about helping people stay connected, and eager to grow your sales expertise in a vibrant retail environment!
Job Types: Full-time, Part-time
Pay: $35,000.00 - $49,879.46 per year
Expected hours: 18 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
Salary : $35,000 - $49,879
