What are the responsibilities and job description for the Wireless Sales Representative position at Wireless Choices Of Dayton, LLC (Cricket Wireless...?
Overview
Join our dynamic team as a Wireless Sales Representative and become the driving force behind connecting customers with the latest in wireless technology! In this energetic role, you'll engage with customers to understand their needs, showcase innovative products through lively demos, and provide exceptional service that keeps them coming back. Your enthusiasm and product knowledge will help customers find the perfect wireless solutions while you develop your sales skills in a fast-paced retail environment. This paid position offers an exciting opportunity to grow professionally while making a tangible impact on people's lives through technology.
Duties
- Greet customers warmly and identify their wireless technology needs through active listening and engaging conversation
- Demonstrate products effectively, highlighting features and benefits to encourage informed purchasing decisions
- Assist customers with product selection, upselling accessories and service plans to maximize satisfaction and sales opportunities
- Process transactions accurately using POS (Point of Sale) systems, handle cash and card payments, and ensure proper cash handling procedures
- Maintain attractive merchandise displays, organize stock, and ensure shelves are well-stocked and appealing to shoppers
- Conduct product demos confidently, showcasing device capabilities and answering customer questions clearly and professionally
- Provide excellent phone etiquette when assisting customers over the phone or scheduling appointments
- Support merchandising efforts by organizing promotional displays and ensuring the sales floor is clean, organized, and inviting
- Manage inventory levels by stocking shelves regularly and reporting low stock items promptly
- Assist with basic retail math calculations for sales totals, discounts, and returns to ensure accuracy in all transactions
- Deliver outstanding customer service by addressing concerns promptly, offering solutions, and creating a positive shopping experience
- Collaborate with team members to meet sales goals and contribute to a lively, supportive store environment
Requirements
- Previous experience in retail sales or customer service is preferred; supervisory experience is a plus but not required
- Strong communication skills with the ability to explain technical products clearly and confidently
- Bilingual abilities are highly valued to serve diverse customer bases effectively
- Familiarity with POS systems, cashiering procedures, and basic retail math is advantageous
- Demonstrated phone etiquette skills for professional customer interactions over the phone
- Experience in upselling products or services to enhance sales performance
- Knowledge of merchandising techniques, stocking procedures, and inventory management in a retail setting such as grocery stores or electronics shops is beneficial
- Ability to handle cash accurately while adhering to cash handling policies
- Customer-focused attitude with excellent interpersonal skills; patience and active listening are essential
- Basic math skills for processing transactions efficiently and accurately
Join us as a Wireless Sales Representative where your energy fuels our success! Bring your enthusiasm for technology, your knack for connecting with people, and your drive to excel in a vibrant retail environment. Together, we’ll create memorable shopping experiences that keep customers coming back for more!
Job Types: Full-time, Part-time
Pay: $35,000.00 - $51,083.56 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
Salary : $35,000 - $51,084