Quarantine Technician

Position Summary

The Quarantine Technician is responsible for inspecting, testing, repairing, and preparing surveillance trailer equipment for redeployment. This role manages trailer inventory using FIFO (First-In, First-Out) processes, diagnoses equipment issues, performs mechanical and electrical repairs, and ensures all units meet quality standards before release. The position works with both returned and new trailers, supporting operational readiness and product reliability.

Why WCCTV? Example

Join a growing technology and surveillance solutions organization where your technical and mechanical expertise directly impacts customer satisfaction and operational excellence. This role offers hands-on problem solving, continuous learning, and an opportunity to transition field service or mechanical experience into an in-house technical environment.

Key Responsibilities

• Manage surveillance trailer inventory through a First-In, First-Out (FIFO) processing methodology, ensuring returned equipment is evaluated, repaired, and returned to service efficiently.
• Inspect returned and quarantined surveillance trailers, components, and equipment to identify mechanical, electrical, and operational issues.
• Diagnose equipment failures and perform repairs on surveillance systems, trailers, and associated components, including batteries, solar panels, lighting systems, wiring, cameras, and other field-replaceable units.
• Install, configure, and test surveillance equipment, including analog and IP cameras, electronic devices, sensors, and communications components.
• Configure and verify electronic devices using mobile applications, software tools, and diagnostic equipment to ensure proper operation and connectivity.
• Conduct functional testing and quality inspections of repaired equipment and trailers to verify compliance with operational, safety, and performance standards prior to deployment.
• Collaborate with Lead Technicians, Quality Control personnel, and Production teams to resolve technical issues, identify root causes, and improve repair processes.
• Complete repair records, testing documentation, quality checklists, and other production-related documentation accurately and timely.
• Maintain a clean, organized, and safe work environment while adhering to company policies, quality standards, and safety procedures.
• Support continuous improvement initiatives by identifying recurring equipment issues, recommending repair solutions, and assisting with process enhancements that improve equipment reliability and turnaround times.

Qualifications

• High school diploma, GED, or equivalent combination of education and experience.
• Minimum of 2 years of experience in a technical, mechanical, electro-mechanical, maintenance, field service, equipment repair, trailer repair, low-voltage, or related technical environment.
• Demonstrated experience troubleshooting, diagnosing, repairing, and testing mechanical and electrical equipment.
• Experience using hand tools, power tools, and basic diagnostic equipment safely and effectively.
• Working knowledge of low-voltage electrical systems, wiring, cable preparation, connector installation, and component replacement.
• Experience performing functional testing, inspections, and quality verification of repaired equipment.
• Basic computer and smartphone proficiency, including the ability to configure and test electronic devices using mobile applications and software tools.
• Strong problem-solving, troubleshooting, organizational, and time-management skills with the ability to prioritize multiple repair activities.
• Ability to work independently while also collaborating effectively with technicians, production personnel, and quality teams

Core Competencies

• Mechanical & Electrical Troubleshooting
• Diagnostic Problem Solving
• Equipment Repair & Refurbishment
• Quality Assurance & Inspection
• Technical Aptitude
• Attention to Detail
• Time Management & Prioritization
• Accountability & Ownership
• Team Collaboration
• Safety Awareness & Compliance

Equal Employment Opportunity

WCCTV is an equal opportunity employer and is committed to fostering a workplace that values professionalism, respect, and inclusion. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any status protected by applicable federal, state, or local law.

Work Environment and Physical Requirements

This position operates primarily in a professional office environment and may require occasional travel to company locations. The role requires the ability to remain seated for extended periods and to occasionally lift and move items weighing up to 25 pounds. This position may also perform other duties as assigned to support departmental and organizational needs