What are the responsibilities and job description for the Event Staff - Ice Slide position at WinterWorld - 804Live?
WinterWorld will feature a stadium-wide holiday lighting display, a 60-foot Ferris wheel, a holiday retail village, seasonal food and beverage offerings, the tallest Christmas tree in Richmond, special appearances by Santa and Mrs. Claus, including a 12,500-square-foot outdoor ice-skating rink and a six-lane ice slide.
WinterWorld is seeking energetic, reliable, and customer-focused team members to join our team at the Ice Slide.
WinterWorld is seeking energetic, reliable, and customer-focused team members to join our team at the Ice Slide.
Key Responsibilities
- Guest Safety: Enforce height, age, and riding rules. Inspect riders for proper positioning before launch. High attention to detail to prevent mid-lane backups, rider pileups, or unauthorized lane switching.
- Lane Dispatch: Coordinate a fast, orderly release of riders down all 6 parallel lanes to maximize throughput without collisions.
- Queue Management: Organize tubes, control crowd lines at the top platform, and direct guests at the landing zone below.
- Ice Maintenance: Sweep debris, monitor slide friction or melt spots, and apply touch-up treatments as directed.
Qualifications & Skills
- Physical Stamina: Ability to stand outside in cold winter environments for long shifts and lift heavy snow tubes.
- Communication: Clear verbal skills to instruct large crowds and coordinate with bottom-of-slide landing staff via radio.
- Guest Instruction: Clearly communicate slide safety rules, proper riding posture, and exit directions to guests before they ride.
- Customer Service: Answer visitor questions, provide helpful instructions with a positive attitude, and ensure an immersive, magical holiday experience.
Availability to work evenings, weekends, and holidays throughout the event.
Benefits & Compensation
- Competitive seasonal salary
Apply by October 9, 2026
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.