What are the responsibilities and job description for the Ice Supervisor position at WinterWorld - 804Live?
About WinterWorld
WinterWorld is Richmond’s premier 39-day holiday attraction, transforming the brand-new CarMax Park into a magical winter wonderland. Featuring a 12,500-square-foot ice skating rink, a six-lane ice slide, a Ferris wheel, a giant tree maze, and local holiday vendors, this event is set to welcome over 75,000 guests.
Position Overview
We are looking for a dependable, hands-on Ice Supervisor to join our team! The primary function of this position is to maintain the ice surface, monitor the refrigeration system, and help ensure the rink operates safely and efficiently, delivering fast, friendly guest service in outdoor weather conditions.
The Ice Supervisor will oversee the event day-to-day operations and scheduling of Ice Hut Staff/Ice Slide staff.
Key Responsibilities
- Maintain and monitor the refrigeration unit.
- Maintain the quality of the ice, including resurfacing and flooding as necessary.
- Monitor ice thickness, level, temperature, and overall ice conditions.
- Troubleshoot and address basic ice, refrigeration, and equipment issues as they arise.
- Manage daily upkeep of facilities, including walkthroughs, repairs, and cleaning.
- Monitor supplies on hand, procuring additional supplies when needed.
- Supervise and schedule Ice Skate and Ice Slide staff.
- Perform all other duties assigned.
Qualifications and Skills:
- Previous experience with ice rink operations, refrigeration, mechanical systems, or facility maintenance is preferred, but not required.
- Mechanical aptitude and willingness to learn ice maintenance and rink operations.
- Strong problem-solving and communication skills.
- Willingness to work outdoors in a fast-paced environment.
- Physical ability to walk, stand, bend, twist, and lift daily.
- Availability to work evenings, weekends, and holidays throughout the event.
Benefits & Compensation
Competitive seasonal compensation
To Apply
Please submit by October 1, 2026
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.