What are the responsibilities and job description for the Patient Access Coordinator position at WinnMed?
WinnMed is seeking to hire a Patient Access Coordinator to join the Access Management team!
This position is responsible for accurately scheduling and coordinating patient appointments in a 30 medical provider clinic setting, collaborating with medical staff, sending electronic communication between patient and provider, managing work queue tasks, staffing clinic reception desks, and answering a high volume of patient inquiries via phone. This position also processes payments, mentors new team members, and supports a variety of clinic functions as needed. Patient Access Coordinators need to be customer oriented, thrive in a fast pace environment, strong attention to detail, and work well in a teamwork-based environment.
36 hours per week (0.9 FTE) and is on a 2-week pay period cycle.
Shift hours are Monday - Friday. Varies between:
- 7:30 a.m. - 4:30 p.m. or
- 8:00 a.m. - 5:00 p.m. or
- 8:30 a.m. - 5:30 p.m.
- High school diploma or equivalent required.
- Medical terminology training or knowledge strongly preferred.
- Previous healthcare experience preferred.
- Proficiency in keyboarding, Microsoft Word and Microsoft Excel required.
- Strong Interpersonal and written communication skills necessary.
- Strong customer focus and service skills a must.
- Must be flexible and adaptive to changing environment with ability to multi-task and function in a fast paced environment.
- Must be able to read, speak, and write fluent English.