What are the responsibilities and job description for the Specialist, Retail Support position at Winnebago Industries Inc?
Primary Objective of Position: To support daily retail operations by delivering excellent customer service while maintaining accurate inventory levels, ensuring product availability, and contributing to a clean, organized store environment. The Retail Store Associate plays a key role in ensuring customer satisfaction, promoting store products, and upholding the brand’s values through attentive service and teamwork.
Key Areas of Responsibility
RETAIL STORE
- Receive, unpack, and organize incoming shipments and ensure all products are correctly labeled and priced.
- Conduct regular stock counts and reconcile discrepancies.
- Monitor inventory levels and report low-stock items to management.
- Maintain backroom organization and cleanliness and assist with in-store visual merchandising and promotional setups
FACTORY TOURS
- Assist with factor tours at Winnebago manufacturing facilities.
- Manage registration and attendance documentation.
- Maintain vehicles and equipment used in tours.
- Hold a CDL with passenger endorsement for transport duties.
OTHER DUTIES:
- Other duties as assigned based on business needs.
- Provide support for miscellaneous marketing projects as assigned by manager.
Qualifications
- High school diploma or equivalent.
- Previous retail or inventory experience preferred.
- Strong attention to detail and organizational skills.
- Ability to lift and move merchandise (up to 40 lbs).
- Basic computer, inventory management and POS system proficiency.
- Excellent communication and customer service skills.