What are the responsibilities and job description for the Breakfast Attendant position at Wingate - Hawthorn by Wyndham Jackson TN?
The Breakfast Attendant is responsible for ensuring the highest level of guest satisfaction by offering friendly and attentive service while maintaining the breakfast buffet.
- Sets up and maintains breakfast area prior to and during the breakfast hours including:
- Position all breakfast food and supplies on breakfast bar to ensure it is eye appealing, consistent with brand standards, and is convenient to serving the guests
- Replenish foods as needed and keep everything stocked, fresh, and hot if necessary while considering the number of guests and breakfast closing time
- Brew fresh coffee and hot water regularly
- Keep breakfast bar and breakfast room clean as guests enter and depart
- Monitor guest’s satisfaction
Complete closing checklist after hours including:
- Sanitize counter, tables, equipment, and utensils
- Break down and store food with labels to ensure freshness and minimize waste
- Clean all equipment and machines: waffle, toaster, microwave, refrigerator, coffee, juice, etc.
Restock and set up as much of the breakfast area as possible
Vacuum carpets
Clean and mop all hard flooring
Remove trash
Clean all parts of tables and chairs
Dust all items in the lobby
Completes food and supply inventories
Ensures all food and beverage orders away as directed, dating all items
Ensures proper and safe use of cleaning chemicals
Clears off and wipe tables vacated by guests as soon as possible
Welcomes and interacts with guests providing prompt customer service
Complete necessary and routine food and health safety certifications and training
Follows all food safety and handling procedures as outlined by the hotel, federal, state and local laws
Sets up food and beverages when needed in the meeting rooms
Performs all other duties as may be assigned
Application Question(s):
- Are you available to work early morning hours, starting at 5am?
Experience:
- Hotel: 1 year (Preferred)
Work Location: In person