What are the responsibilities and job description for the Hotel Front Desk Representative position at Wingate by Wyndham?
The Award-Winning Wingate by Wyndham Cincinnati Blue Ash is seeking highly motivated, energetic and flexible Guest Service Representative. We want you to be a part of the top hotel in Blue Ash, OH!
Currently we are hiring for 1st, 2nd and 3rd shift. Must be flexible and have the ability to work weekends and holidays.
Competitive Pay
Prior hotel experience and knowledge of the Opera Property Management System is a plus!
Job Duties Include:
-Ensuring a high level of customer satisfaction.
-Promoting our Wyndham Rewards Program
-Creating Great Customer Relationships
-Answering Phones
-Making, Changing, Assisting w/ Reservations
-Providing Directions
-Creative Thinking
-Assisting Sales and Management
-Tending to Meetings
-Problem Solving
-Occasionally setting up meeting spaces
Job Requirements:
-Be comfortable working independently
-Strong communication skills, written and verbal
-Great organizational skills
-Excellent time management skills
-Must be self-motivated and results oriented
-Able to have a flexible time schedule
-Excellent Customer Service Skills
-Basic Computer Skills
-Energetic / Capable of Multi - Tasking
-Good with Follow Up/Follow Through
-Have own reliable transportation / timely
-Good Problem Solving Skills'
'
Work Remotely
- No
Job Types: Part-time, Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Overtime
Application Question(s):
- Have you worked with the Opera Property Management System?
Experience:
- Hotel Experience: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $13 - $15