What are the responsibilities and job description for the Sr Consultant- Investment Strategy position at Windstream?
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
About This Role
The Sr. Consultant – Investment Strategy plays a pivotal role in shaping Kinetic's strategic direction by analyzing consumer and business churn data to enhance customer retention. This position requires a business-focused degree, extensive experience in finance, and strong leadership skills to develop financial models and craft actionable insights. The consultant collaborates with cross-functionally to forecast financial outcomes and presents strategic recommendations to senior leadership, driving informed decisions through comprehensive analysis and effective communication.
What You’ll Do
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%|
Equipment Used in Job Performance/Working Environment: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier
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Our Benefits
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.
- As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
- Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.
About This Role
The Sr. Consultant – Investment Strategy plays a pivotal role in shaping Kinetic's strategic direction by analyzing consumer and business churn data to enhance customer retention. This position requires a business-focused degree, extensive experience in finance, and strong leadership skills to develop financial models and craft actionable insights. The consultant collaborates with cross-functionally to forecast financial outcomes and presents strategic recommendations to senior leadership, driving informed decisions through comprehensive analysis and effective communication.
What You’ll Do
- Analyze consumer and business churn data from multiple systems and sources to create meaningful reporting around customer retention trends
- Develop and test hypotheses that directly impact Kinetic’s strategic, operational, and customer retention plans through financial modeling and analytical research
- Evaluate existing consumer and business trends regarding disconnect activity to understand and explain changing marketplace dynamics and customer sentiment including listening to and dissecting customer call/chat interactions
- Review customer retention and churn performance, especially against forecast, to determine areas of strength or weakness/risks
- Create actionable analysis that is easy to understand and can be conveyed across the Kinetic business unit and functional work groups
- Partner with both internal finance teams and external consultants to turn analysis into financial outlooks, including internal rate of return (IRR), payback period, free cash flow, and customer lifetime value
- Prepare presentations for the senior leadership team and broader audiences to describe the challenges, explain the analysis performed, and recommend action items to implement
- Create and leverage financial models to drive decisions based on the best returns and modify these models as needed to accommodate unique scenarios or questions not previously contemplated
- Assist in creating both short- and long-term units forecasts based on recent trends and related initiatives
- Identify key financial and non-financial risks and advise mitigants for those risks
- Conduct scenario and sensitivity analysis to support business decisions
- Manage projects aimed at churn reduction and develop reporting to track project impact
- College degree of business focused in finance or accounting desired
- Must have 7 to 9 years of experience in business and/or finance roles
- Strong leadership and communication skills required
- Proficiencies in Excel, Tableau Desktop, PowerPoint, and SQL; Extract, Transform, Load (ETL) tools are a plus
- Require excellent presentation skills across a broad range of audiences
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%|
Equipment Used in Job Performance/Working Environment: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier
_________________________________________________________
Our Benefits
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home and Pet Insurance
- https://windstreambenefits.com
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.