What are the responsibilities and job description for the Solutions Engineer position at Winaxis?
Job Summary
We are looking for a motivated and technically curious Solutions Engineer to join our team. The ideal candidate will work closely with customers, sales, product, and engineering teams to understand technical requirements and help design, demonstrate, and implement effective solutions.
This role is suitable for fresh graduates and candidates with 0–3 years of experience who are interested in technology, solution design, customer interaction, and problem-solving.
Key Responsibilities- Understand customer requirements and translate business needs into technical solutions.
- Work with sales and engineering teams to develop appropriate solution approaches.
- Assist in designing, configuring, and implementing technical solutions.
- Participate in technical discovery sessions, product demonstrations, and solution presentations.
- Prepare solution proposals, technical documentation, architecture diagrams, and presentations.
- Assist with proof-of-concept (POC) development and product testing.
- Troubleshoot technical issues and identify suitable solutions.
- Collaborate with product, development, implementation, and support teams.
- Evaluate customer environments and recommend appropriate technologies or configurations.
- Assist with system integrations, APIs, databases, and third-party applications as required.
- Conduct technical research and evaluate new technologies and tools.
- Support pre-sales activities by preparing technical responses for RFPs, RFQs, and customer requirements.
- Maintain accurate documentation of solution designs, configurations, and implementation processes.
- Assist with post-sales technical support and solution deployment.
- Stay updated on relevant technologies, products, and industry trends.
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or a related technical field.
- Freshers and candidates with 0–3 years of experience are encouraged to apply.
- Strong understanding of basic technology and software concepts.
- Good knowledge of at least one programming language such as Python, Java, JavaScript, C , or C#.
- Basic understanding of APIs, databases, networking, cloud computing, and system architecture.
- Strong analytical and problem-solving skills.
- Good verbal and written communication skills.
- Ability to understand technical requirements and explain technical concepts clearly.
- Strong customer-service and interpersonal skills.
- Willingness to learn new technologies and business domains.
- Internship or academic project experience involving software development, solution design, cloud, or technical consulting.
- Knowledge of AWS, Microsoft Azure, or Google Cloud.
- Familiarity with REST APIs, JSON, SQL, and web technologies.
- Basic understanding of Docker, Git, CI/CD, or DevOps concepts.
- Experience creating technical presentations or solution documentation.
- Knowledge of system integration and enterprise software is an advantage.
- Relevant cloud, programming, or technology certifications are a plus.
- Solution design
- Technical problem-solving
- Customer requirement analysis
- Software fundamentals
- API & integration concepts
- Cloud fundamentals
- Technical documentation
- Presentation skills
- Communication
- Analytical thinking
- Team collaboration
- Hands-on exposure to real-world technology solutions.
- Training and mentorship from experienced solutions and engineering professionals.
- Opportunity to work with customers and cross-functional technical teams.
- Exposure to cloud technologies, APIs, integrations, and enterprise solutions.
- Experience with technical demonstrations and proof-of-concept projects.
- Career growth opportunities based on performance.
- Professional and collaborative work environment.
The ideal candidate is a technically strong, analytical, and customer-oriented graduate who enjoys understanding problems and designing practical technology solutions. The candidate should be comfortable communicating with both technical and non-technical stakeholders and have a strong willingness to learn.