What are the responsibilities and job description for the Banquet Server position at WILMINGTON CONVENTION HOTEL LLC?
SUMMARY
The Banquet Server is responsible for:
- Set-up, service and break down assigned functions in a safe, accident-free manner.
JOB RESPONSIBILITIES
The Banquet Server’s primary responsibilities will include:
- Set tables in assigned area correctly and uniformly.
- Keep station neat and clean while servicing guest per established policies and procedures.
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
- Complete assigned side work.
- Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served.
- Know and use "Suggestive Selling" techniques.
REQUIRED SKILLS AND ABILITY
- Able to read and speak English.
- Able to lift, push, carry 20 - 40 lbs.
REQUIRED EDUCATION AND EXPERIENCE
- Education – High school diploma required or equivalent.
- Experience – Two years hotel banquet food/beverage service.