What are the responsibilities and job description for the Receptionist position at Wills, Massalon, and Allen LLC?
Company Description
Wills Massalon and Allen LLC is a well-established law firm based in Charleston, SC, specializing in complex litigation. The firm represents a wide range of clients, including businesses, attorneys, and individuals, with a commitment to delivering exceptional legal services. Known for its proficiency and client-centered approach, the firm serves the Lowcountry and surrounding areas. With a strong reputation in the legal community, the firm emphasizes professionalism and collaboration.
Role Description
This is a full-time, on-site Receptionist position located in Charleston, SC. The Receptionist will manage front office operations, handle incoming calls, schedule appointments, coordinate mediations, assist office staff, and greet visitors in a professional and courteous manner. Additional responsibilities include performing various clerical duties such as maintaining records, sorting mail, and supporting the overall administrative activities of the office. The Receptionist plays a critical role in ensuring smooth operations and delivering a positive experience for clients and staff.
Qualifications
- Proven skills in Phone Etiquette and Receptionist Duties, including managing phone lines and front-desk operations
- Proficiency in general Clerical Skills, such as data entry, filing, and maintaining accurate records
- Strong Communication abilities and interpersonal skills for effective interaction with clients and team members
- Experience in providing exceptional Customer Service to create a welcoming environment
- Highly organized and detail-oriented with the ability to manage multiple tasks efficiently
- Proficiency in office software (e.g., Microsoft Office Suite) is preferred
- Familiarity with legal office environments or processes is a plus