What are the responsibilities and job description for the Team Member (FT & PT) position at Wills Group?
Tunnel Car Wash Team Member – Splash InLocation: Bowie, MD
Pay: $15.50 - $18.00 per hour
Schedule: Full-time and part-time opportunities available (days, nights, weekends, and holidays may be required)As a Tunnel Car Wash Team Member at Splash In, you’ll help keep our tunnel running safely and smoothly while delivering a fast, friendly experience for every customer. You’ll work outdoors, stay active, and be part of a team that takes pride in doing things the right way—safely, efficiently, and with a “customer-first” mindset.How you’ll make an impact
Pay: $15.50 - $18.00 per hour
Schedule: Full-time and part-time opportunities available (days, nights, weekends, and holidays may be required)As a Tunnel Car Wash Team Member at Splash In, you’ll help keep our tunnel running safely and smoothly while delivering a fast, friendly experience for every customer. You’ll work outdoors, stay active, and be part of a team that takes pride in doing things the right way—safely, efficiently, and with a “customer-first” mindset.How you’ll make an impact
- Operate the tunnel car wash system by following standard procedures and keeping equipment running effectively.
- Monitor tunnel performance, water/chemical levels, and flag issues promptly to keep operations moving.
- Greet customers, answer questions, and guide them through payment and wash preparation steps.
- Help customers prep vehicles for the wash (e.g., guiding onto conveyor, confirming windows closed, antennas retracted, and loose items secured).
- Follow all safety protocols, including chemical handling, PPE use, and traffic flow guidelines.
- Maintain cleanliness across the facility (tunnel, wash bay, vac areas, trash, and general site upkeep).
- Pitch in where needed—tire shine, loading, stocking, greeting—to support efficiency and the overall customer experience.
- High School Diploma or equivalent (preferred) -or- ability to complete employer-paid GED program.
- Comfortable working outdoors, assisting customers, and recommending/upselling products when appropriate.
- Ability to lift up to 30 lbs.
- Flexibility to work weekdays, weekends, and holidays (car washes operate 7 days a week).
- Ability to perform the essential functions of the role with or without reasonable accommodation.
- Experience in customer service or sales.
- Strong teamwork and communication skills.
- Comfort adapting to change in a fast-paced environment.
- Adapting and responding to change
- Working with people
- Delivering results and meeting customer expectations
- Deciding and initiating action
- Persuading and influencing
- Financial Well-being: 401(k) with employer-matched contribution up to 7% and financial planning assistance.
- Career Growth: Advancement opportunities in the Mid-Atlantic region.
- Employee Discounts: Free coffee and fountain beverages, plus discounts on fresh food and car washes. Enjoy discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.
- $500 LifeBalance Account: Annual contribution for eligible healthcare expenses (eligibility after 6 months of employment).
- Education: GED completion program for sales associates.
- Paid Time Off: Vacation starting at 2 weeks, sick and personal leave, plus paid holidays, including an annual floating holiday.
- Paid Community Engagement: 2 paid community service days each year.
- Paid Parental Leave for new parents.
- Education and Development: 100% tuition reimbursement, robust development programs, and certificate program assistance (up to 100% employer-paid). Employer-paid GED completion program is also available for sales associates.
- Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
- Insurance: Pet insurance, basic life insurance, and short- and long-term disability coverage.
Salary : $16 - $18