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Guest Experience Team Member

Wills Group
Chantilly, VA Full Time
POSTED ON 9/26/2026 CLOSED ON 10/4/2026

What are the responsibilities and job description for the Guest Experience Team Member position at Wills Group?

Retail Customer Service Associate

Pay: $15.50–$18.00 per hour

Join the Dash In Team in Chantilly, VA!

Dash In is more than a convenience store—we’re a community-focused brand within the Wills Group family. We’re committed to creating an elevated experience for our guests through high-quality food, fuel, retail services, and exceptional customer service.

We’re proud to be Great Place to Work Certified™ and recognized as a Fortune Best Workplace in Retail™.

If you enjoy helping people, working as part of a team, and staying active in a fast-paced environment, we’d love to have you join us!

What You’ll Do
  • Deliver Great Guest Service: Welcome guests, answer questions, and create a positive experience from the moment they walk in.
  • Stock & Organize: Restock shelves and displays and keep products organized and accessible.
  • Keep the Store Clean: Sweep, mop, clean restrooms, and help maintain a clean and welcoming store and exterior.
  • Handle Transactions: Process cash and card transactions accurately while following company cash-handling procedures.
  • Support the Team: Jump in wherever needed to help keep store operations running smoothly.
  • Maintain a Safe Environment: Follow company safety, security, and operational procedures.
What We’re Looking For
  • High School Diploma or GED, or willingness to complete our company-paid GED program
  • 1 year of retail or customer service experience preferred
  • Ability to work days, nights, overnights, and weekends
  • Must be 18 years of age or older and authorized to work in the U.S.
  • Successful completion of a background check and drug screening

Bonus: ServSafe certification, POS experience, strong multitasking skills, and problem-solving abilities.

Benefits & Perks
  • Employee Discounts: Free coffee and fountain beverages, plus discounts on fresh food and car washes
  • $500 LIFE Balance Account: Annual company contribution toward eligible healthcare expenses
  • Career Growth: Opportunities to develop your skills and advance within the Mid-Atlantic region
  • Education: Company-paid GED completion program
  • Financial Well-being: 401(k) with employer match and financial planning resources
  • Flexible Scheduling: Scheduling options to support your availability and work-life needs

Ready to join the Dash In team? Apply today and help us create an elevated experience for our guests!

Dash In is an equal-opportunity employer and does not discriminate against employees or applicants based on age, race, religion, color, disability, sex, sexual orientation, or national origin.

Salary : $16 - $18

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