What are the responsibilities and job description for the Veteran Programs Manager position at Willis Dady Homeless Services?
Lead a Team. Change Lives. Support Veterans.
We’re seeking a Veteran Programs Manager to oversee veteran housing programs, supervise and develop staff, provide direct case management services, and build strong community partnerships. This role offers the opportunity to make a meaningful difference through both individual participant support and leadership of programs that serve Veterans throughout our community.
Why Work With Us?
At Willis Dady, you’ll join a supportive, mission-driven team dedicated to helping individuals and families build pathways to housing stability. We offer a collaborative culture, flexible work environment, opportunities for professional growth, and a comprehensive benefits package, including:
- Health insurance (Willis Dady pays 75% of premiums for employees and eligible dependents)
- Dental and vision insurance
- Retirement plan with employer match
- Employer paid life and disability insurance
- Generous PTO and personal days
- 30-day paid sabbatical after 5 years of employment
- Public Service Loan Forgiveness (PSLF) eligible employer
In This Role, You Will
- Lead and support a team dedicated to serving Veterans experiencing homelessness and housing instability.
- Provide direct case management and supportive services to help Veterans achieve housing stability and long-term success.
- Oversee veteran housing programs, ensuring services are effective, compliant, and focused on meaningful outcomes.
- Collaborate with the U.S. Department of Veterans Affairs (VA), landlords, housing providers, and community partners.
- Monitor program performance and identify opportunities to strengthen services and participant outcomes.
- Help shape programs that create lasting impact for Veterans and the community.
What You’ll Bring
- Master's degree required.
- Three (3) years of experience in human services, housing services, behavioral health, community-based services, program administration, or a related field.
- Strong leadership, communication, relationship-building, and problem-solving skills.
- Ability to balance leadership responsibilities with direct service work.
- Commitment to serving individuals experiencing homelessness and housing instability.
Preferred Qualifications:
- Previous supervisory, leadership, or program oversight experience.
- Experience working with Veterans.
- Experience supporting individuals experiencing homelessness, housing instability, mental health challenges, substance use disorders, or other complex needs.
- Military experience.
Additional Requirements:
- Valid driver’s license and insurable driving record.
- Ability to travel throughout the service area as needed.
- Successful completion of a criminal background check and other screenings.
Schedule & Flexibility
At Willis Dady, we value flexibility and balance. This position is generally scheduled Monday through Friday during daytime business hours, with flexibility in scheduling to support both employee and program needs. Occasional evening or weekend hours may be required to support participants, staff, community partnerships, and program operations.
Apply Today
If you are looking for a career that combines leadership, direct service and community impact, we’d love to hear from you. Join Willis Dady Homeless Services and help Veterans build futures of stability, independence, and success.
Applications are now being accepted until the position is filled.
Willis Dady Emergency Shelter policy is to provide equal employment opportunities regardless of race, color, religion, national origin, sex, age, marital status, disability, sexual orientation, gender identity, Vietnam era or disabled veteran status. All offers of employment are contingent on a negative report on criminal history records check and Sex Offender Registry. Willis Dady is an At Will Employer.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- Master's (Preferred)
Experience:
- relevant: 3 years (Preferred)
Work Location: In person
Salary : $25