What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Williamsport Parking Authority?
Overview
We are seeking a professional and organized Receptionist/Administrative Assistant to join our team. This role is vital in ensuring smooth office operations, providing excellent customer service, and supporting administrative functions. The ideal candidate will possess strong communication skills, proficiency with office management tools, and the ability to multitask efficiently in a fast-paced environment. This position offers an opportunity to be an integral part of our office team, contributing to a welcoming and organized workplace.
Duties
- Greet visitors and clients warmly at the front desk, managing a professional and friendly demeanor
- Answer multi-line phone systems promptly, directing calls appropriately and taking detailed messages
- Perform data entry, filing, and document proofreading to ensure accuracy and organization
- Handle correspondence via email and phone, providing excellent customer support and service
- Maintain office supplies inventory and order as needed to ensure smooth daily operations
- Assist with billing, bookkeeping
- Support office management tasks including preparing reports, and managing documentation
- Ensure the reception area remains tidy, professional, and welcoming at all times
Experience
- Prior office experience or administrative support roles is a plus
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook), and data entry skills
- Familiarity with multi-line phone systems and office management software
- Strong organizational skills with the ability to manage multiple priorities efficiently
- Excellent written and verbal communication skills; phone etiquette is essential
- Demonstrated ability to handle clerical tasks such as proofreading, filing with attention to detail
- Experience in customer service roles that require professionalism and patience
This position is ideal for a proactive individual who thrives in an administrative environment and values delivering exceptional customer service. We look forward to welcoming a dedicated professional who can contribute positively to our team’s success.
Pay: $18.00 per hour
Expected hours: No less than 16.0 per week
Application Question(s):
- High school diploma or GED required
Work Location: In person
Salary : $18