Service Technician - AUTO

Job Description

Williams Ford of Sayre
1538 Elmira St, Sayre, PA 18840

Are you looking for a career making between $30K - $125K? Join the Williams Ford of Sayre Service Department!

Williams Auto Group is looking to add motivated, passionate TEAM members to our technician staff. We are looking for individuals with a passion for keeping vehicles safe on the road for our customers.

Technicians are currently in high demand, and Williams Auto Group is one of the top dealer groups in the market.

#TEAMWilliams #JoinTEAMWilliams

Summary

Performs most tasks assigned with some supervision required. Requires average mechanical knowledge along with a strong work ethic, attention to detail, and willingness to grow.

Common Car Knowledge & Daily Maintenance Expectations Required

At Williams Auto Group, we believe great technicians go beyond repairs—they understand the everyday fundamentals that keep vehicles running safely and efficiently.

Candidates should have (or be willing to develop) practical, real-world automotive knowledge including:

• Oil Changes & Fluid Checks
  Understanding oil change intervals, oil types, and maintaining proper levels of coolant, brake fluid, and other essential fluids
• Tire Rotation
  Knowing proper rotation patterns and the importance of regular rotations to extend tire life and improve vehicle performance
• Tire Mounting & Balancing
  Ability to mount and balance tires correctly to ensure safety, proper wear, and a smooth driving experience
• Basic Preventative Maintenance
  Recognizing and performing routine services that help prevent major mechanical issues
• Brake & Safety Awareness
  Identifying wear and ensuring all vehicles meet safety standards before returning to the customer
• Daily Vehicle Use & Care
  Understanding how driving habits, weather conditions, and routine maintenance impact vehicle longevity and reliability

This role is about more than fixing cars—it’s about keeping customers safe, building trust, and raising the bar in service quality every day.

Essential Duties

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Diagnoses vehicle problems based on customer complaints and inspection
• Communicates with parts department to obtain needed parts
• Saves and tags parts of the job if under warranty or if requested by the customer
• Examines assigned vehicle to determine if further safety or service work is required or recommended
• Performs vehicle inspections using a smartphone or tablet
• Comfortable taking photos and recording videos of inspection results for customer transparency
• Communicates with service advisor immediately if additional work is needed, not needed, or delayed
• Documents all work performed and recommended on the repair order
• Road tests vehicles
• Participates in manufacturer-sponsored training programs, schools, and events
• Keeps up with manufacturer technical bulletins
• Inspects and test drives newly delivered vehicles
• Installs optional equipment specified by customer or dealer
• Reports machinery defects or malfunctions to supervisor
• Ensures customers’ vehicles are kept clean and in good condition
• Maintains a clean and organized shop area
• Maintains accountability for dealership-owned tools and manuals
• Complies with all federal, state, and local regulations (OSHA, hazardous waste, etc.)
• Operates all tools and equipment safely
• Reports safety issues immediately
• Completes other tasks as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Two to four years related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Certificates, Licenses, Registrations

Manufacturer Training

State Emission Certification

State Vehicle Inspector Certification

Valid Driver's License

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Need more reasons to join TEAM Williams? Williams Auto Group offers:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance