Internet Sales Specialist

Williams Auto Group is hiring! We are looking for an energetic, passionate individual to join our Williams Auto TEAM as an Internet Salesperson. This position plays a large role in the leadership of the dealership and will be part of one of the volume sales leaders in the market. Williams Auto Group offers a fun, fast-paced work environment with a focus on our customers and helping our community. Interested or want to learn more? Apply today! #TEAMWilliams #JoinTEAMWilliams

Essential Duties

• Essential Duties include the following. Other duties may be assigned.
• Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person.
• Has thorough knowledge of all dealership products and services.
• Satisfies the transportation needs of Internet-generated customers.
• Directs customers to product information resources, including those available on the Internet.
• Assists customers in selecting vehicles.
• Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
• Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
• Handles all Internet sales inquiries personally.
• Coordinates Internet promotions with other dealership sales promotions and advertising.
• Ensures that the website address is prominently displayed throughout the dealership, e.g., on business cards, flyers, pens, and all dealership advertising.
• Research auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
• Works with webmaster to update the website frequently to attract new and repeat visitors.
• Maintains an ongoing customer database to capture repeat business.
• Knows and understands the federal, state, and local laws that govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories etc., and their benefits to customers.
• Attends product and sales training as requested by sales manager.
• Schedules first service appointment.
• Attends sales meetings.

Skills and Qualifications

• Strong written and verbal communication skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Basic math skills.
• Ability to carry out instructions furnished in written, oral or diagram form.

Certificates, Licenses, Registrations

• State Sales License
• Valid Driver's License.