Marketing Coordinator

William Raveis Real Estate, Mortgage & Insurance (WRRE) is the #1 family-owned real estate company in the Northeast and Florida. CEO William Raveis founded the luxury brokerage 50 years ago and has turned it into a real estate powerhouse with more than 4,400 talented sales associates across 140 offices. WRRE is the only privately held firm offering the most complete set of best-in-class services: from buying and selling with state-of-the-art marketing tools, to renovating and staging, to mortgage, insurance and closing services. 

Summary:

This position provides marketing and administrative support to Sales Manager and Real Estate Agents.

Job Responsibilities:

Property Listings Management & Administrative Support

• MLS (Multiple Listing Service) support.
• Transaction management (SkySlope platform) auditing, training assistance, check scanning
• M&T desktop check depositing and check printing.
• Order For Sale Sign installation & removal for every Listing.
• Professional Office Communications: Email, Yammer, Company Contests, Local Events.
• Receptionist Duties; answer incoming calls and direct business appropriately.
• Submit and track agent marketing reimbursements.

Facilities Management Support

• Office A/P invoice processing via Concur platform.
• Maintain and order office supplies.
• Troubleshoot printer issues. Copier toner supplies.
• Communication with Headquarters departments via KACE Ticketing System.

Marketing 

• Awareness & compliance of Company branding, social media and marketing standards.
• Weekly Office Recap email and Area Market Statistics creation.
• Office window brochures; create, print and maintain with updated properties.
• Manage Office’s Social Media account create/post to IG/FB per calendar, including branded reels to support offices’ culture (Sales mtgs, Mortgage Lunch & Learns, etc.)
• Assist Sales Manager with planning and executing office events: sales meetings, lunch & learns, awards luncheon, annual fundraiser, holiday parties, etc.  Create corresponding marketing materials: invitations, signage, QR code flyers.
• Support for our Sales Associates with a variety of Marketing tasks & Company tools.

o   Raveis.com, Moxi Present CMA agent web page support; profiles/bios, testimonials, adding videos.

o   CRM (Customer Relationship Management) -  Raveis365 Cloze platform

o   Social Media support for Sales Agents to effectively promote their brand across digital platforms.

o   Marketing support using company templates on MAXA (online print and digital platform).

o   General Marketing support and proactive planning individually with Sales Associates.

o   Plan and execute Group Workshops on company tools & initiatives.

o   Log agent touch points into KACE Marketing Activities system.

New Agent Setup

• Onboard new sales associates – Complete all items on the ‘New Hire’ onboarding ticket
• Raveis 365 Overview and tool training.
• Update office roster, cell phone and address lists.

Knowledge, Skills and Abilities:

• Experience in Real Estate office environment, with a solid understanding of MLS systems 
• Bachelor's degree or equivalent work experience.
• Proficiency in Microsoft 365 Suite
• Advanced social media experience.
• Ability to prioritize; meeting shifting demands in a sales environment.
• Ability to work autonomously.  Responsible for making decisions at the local office and communicating closely with management. The ability to stand by those decisions when given a task, and to drive involvement with the agents.
• Excellent written, editing and communication skills.  Typing accuracy and speed on computer.
• Strong customer service skills.

Physical Demands:

This position requires an individual to sit mostly at a desk, working on a computer.  On occasion the position requires standing, reaching, bending, squatting and walking.  The maximum requirement to lift is no more than 20 lbs. 

Hours of work:

• Full-time,  Mon-Fri 9am-5pm... (8 hours per day)